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IMS5028 : Customer Relationship Management Systems

Week #
Seminar Topic
Presenter
Resources
1
No Seminar -  
2
The Benefit of Closed-loop CRM
Michael McCarthy
3
Research Paper Question and Answer Marcus Gibson Notes
4
Experiment Prof. D Arnott -
5
Data Quality Michael McCarthy Data Quality
6
Consultation Session Marcus Gibson -
7
Assignment Work -  
8
Metadata & the Metadata Repository Michael McCarthy Metadata & Metadata Repository
9
CRM benefits Malini Jayaganesh  
10
Product review, presentations students  

 
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SIMS is part of the Faculty of Information Technology - Last updated: 12 September 2005
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