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IMS5028 : Customer Relationship Management Systems

All assignments to be submitted to the IMS5028 Pigeon hole, Level 7, S Building. Located in the foyer.

The specification for Assignment 1 is available here. (DUE End Week 6).

The specification for Assignment 2 is available here. Progress Report here.

CRM Exercises: Set 1- Exercise 1, Exercise 2, Exercise 3. (DUE End Week 8)

CRM Exercises: Set 2 (DUE End Week 8)

CRM Exercises: Set 3 (DUE End Week 11)

Exam Information (IJ)

Past exam paper (2004)

Review questions

Exam format --similar to the past exam paper (above)



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