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IMS5007: e-Commmerce/e-Business

 

NB. This information is intended as a guide and may be subject to change. Themes may be extended or shortened to meet substantial and expressed class interests.

Week
Topic
Lecture Slides
Lecture Notes 2/page
Lecture Notes 3/page
Lecture Notes 6/page
week 1
Introduction to IMS5007 and Overview of E-Commerce
Lecture 1
Lecture 1
Lecture 1
Lecture 1
week 2
E-commerce “Business Models”
Lecture 2
Lecture 2
Lecture 2
Lecture 2
Tutorial 1
week 3 Retailing in E-Commerce
Lecture 3
Lecture 3
Lecture 3
Lecture 3
week 4 E-Marketplaces and Business to Business E-Commerce
Lecture 4
Lecture 4
Lecture 4
Lecture 4
week 5
E-Commerce Strategy
Lecture 5
Lecture 5
Lecture 5
Lecture 5
week 6 Creating Value through & Delivering Value of E-Commerce
Lecture 6
Lecture 6
Lecture 6
Lecture 6
week 7 & 8
CRM: Service, Relationships, Satisfaction, and Loyalty
Lecture 7-8
Lecture 7-8
Lecture 7-8
Lecture 7-8
week 9
Supply Chain Management and Interorganisational Systems
Lecture 9
Lecture 9
Lecture 9
Lecture 9
week 10
E-Commerce Applications and Infrastructure
Lecture 10
Lecture 10
Lecture 10
Lecture 10

Week free from teaching. Hurray!!!

week 11
E-Commerce Security
Lecture 11
Lecture 11
Lecture 11
Lecture 11
week 12
Emerging Technologies, Issues and Trends
Lecture 12
Lecture 12
Lecture 12
Lecture 12
week 13

Revision

Lecture 13
Lecture 13
Lecture 13
Lecture 13

From 2004 exam:

Sample #1 on Q1; Sample #2 on Q1; Sample #3 on Q2; Sample #4 on Q 2; Sample #5 on Q3; Sample #6 on Q6

 
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