Refereed Journals

International

Fisher, J, Burstein, F, Lynch, K, Lazeranko, K (2008) “Does Usability + Quality = Trust?: An exploratory study of Australian Health Websites” Internet Research (Accepted July 2008)

Fisher, J, Hirschheim, R and R. Jacobs‘Understanding the outsourcing learning curve: a longitudinal Analysis of a Large Australian company’, Information Systems Frontiers, 10 165-178

Fisher, J., A Craig., J. Bentley (2007) "Moving from a Web presence to e-commerce: The importance of a business–web strategy for small business owners.", Electronic Markets, 17 (4).

Fisher, J ., H. Scheepers and R. Scheepers (2007). "E-Commerce research in Australia: Inviting a comparative analysis." Scandinavian Journal of Information Systems ., 19 (1)

Shackleton, P., Fisher, J. L. , & Dawson, L. L. (2006). 'E-government services in the local government context: An Australian case study'. Business Process Management Journal, 12 (1), 88-100.

Lowry, G,  Turner, R, Fisher, J., (2006)  “The Contribution Of Employment Satisfaction Factors To Recruiting, Retaining And Career Development Of Information Systems And Technology Professionals”  The Review of Business Information Systems, Vol 10, No 1 pgs 137 -150

Fisher, J. and A. Craig (2005). "Developing Business Community Portals for SMEs- Issues of Design, Development and Sustainability." Electronic Markets: International Journal of Electronic Commerce & Business Media Vol 15 No 2

Shackleton P, Fisher, J, Dawson, L (2004) "Internal and external drivers in E-Government Maturity: A Local government case study"., Journal of Information Technology Cases and Applications, vol 6, No 4

Fajardo, S., Lynch, K. & Fisher, J. (2004) "Engaging the learner in multimedia applications: Direct manipulation" International Journal of Learning, In press

Fisher, J. L. (1999). “Improving the usability of information systems: the role of the technical communicator.” European Journal of Information Systems 8: pp 294-303.

Fisher, J. L. (1999). “The Value of the Technical Communicator's Role in the Development of Information Systems.” IEEE Transactions on Professional Communication 42(3): pp 145-155. (Nominated for best paper 1999)

Fisher, J. L.(1999). “Technical communicators and Online Help: The Developers' and Users' Perspective.” Journal of the Society for Technical Communication 46(3): pp 360-365.

Fisher J. L. (1998) “Defining the Role of a Technical Communicator in the Development of Information Systems - Part 1” IEEE Transactions on Professional Communication, 41 (3): pp 186-199

Craig A, Fisher J, Scollary A, Singh M (1998) “Closing the Gap: Women Education and Information Technology Courses in Australia”, Journal of Systems Software 40: pp 7-15.

Craig A, Fisher J, Scollary A, Singh M (1996) “Working Towards Balance:  Encouraging Women to Participate in Information Technology Courses in Australia.” Gates, Vol 3, Issue 1 pp 30 -38.

Fisher J.L & Chong J. (1996) “Improving the Useability of Online Information when Translated from English to Chinese.”, IEEE Transactions on Professional Communication. Vol 39, No 3 Sept 1996 pp 122-128.

Fisher J.L. (1994) “Australian and United States Technical Communicators: A Comparison of Survey Results.”, Journal of the Society for Technical Communication, pp 283 - 287.

Australian Journals

Fisher, J., Shanks, G., Lamp, J., (2007) 'A Ranking List for Information Systems Journals', Australiasian Journal of Information Systems, Vol 14, No 2.

Fisher, J. (2001)  'User Satisfaction and System Success: Considering the Development Team', AJIS, Sept, Vol 9, No 1 pp21-29.

Fisher, J. (1999). “ The Importance of User Message Text and why Professional Writers should be Involved.” Australian Computer Journal 31(4): pp 118-123. (selected as one of four papers for publication from ACIS 1999)

Fisher J. (1993) “Is there a Gender Gap in the Technical Communication Profession?” (WISENET) Women in Science Equity Network Journal, No 32, July 1993 pp 18 - 21.

Books

H. Linger and J. Fisher (2003) Constructing the Infrastructure for the Knowledge Economy: Methods & Tools, Theory & Practice,  Kluwer:

Fisher J.L. (1996) The Information Technology Series: Introducing Microsoft Works, John Wiley & Sons, Brisbane.

Edited Book Chapters

Fisher, J, Hirschheim, R and R. Jacobs (2009) ‘A Story of IT Outsourcing from early Experience to Maturity’, Information Systems Outsourcing: Enduring Themes, New Perspectives and Global Challenges (Ed Hirschheim and Dibbern) Springer (Accepted June 2008).

Lynch, K. and J. Fisher (2007). "Tomorrow's workforce today: What is required by IS graduates to work in a collaborative Information Systems workplace?" Information Systems and Technology Education: From the University to the Workplace . G. Lowry and R. Turner. Hershey, USA, Idea Publishing

Turner, R., G. Lowry and J. Fisher (2007). "A Dynamic Structural Model of Education and Skills Requirements for Careers in Information Systems: Perspectives Across Gender and Time". Information Systems and Technology Education: From the University to the Workplace . G. Lowry and R. Turner. Hershey, USA, Idea Publishing.

Burstein, F. V., McKemmish, S. M., Fisher, J. L. , Manaszewicz, R., & Malhotra, P. (2005). 'A role for information portals as intelligent decision support systems: Breast cancer knowledge on-line experience'. In J. Gupta, G. Forgionne & M. Mora (Eds.), Intelligent Decision-Making Support Systems (i-DMSS): Foundations, Applications and Challenges . New York: Springer.

Turner, R, Lowry, G and J Fisher (2004) 'A Structural Model of the Information Systems Professional" Information and Communication Technologies and Real - Life Learning, Springer 243-254

Dawson, L. and J. Fisher (2004). Considerations in Systems Development of Applications for Mobile Devices: A Case Study. Constructing the Infrastructure for the Knowledge Economy: Methods & Tools, Theory & Practice. H. Linger and J. Fisher. Melbourne, Kluwer: 661-674  

Kuzic, J., J. Fisher, A Scollary (2004). Enabling Electronic Business in the Australian Banking and Finance Industry. Information Technology and E-Business In the Financial Services. S. Gordon, (Ed) New York, Ivy League Publishing, 170-214

Shackleton, P., J. Fisher, L. Dawson. (2004). E-Government Services - one local government's approach. Constructing the Infrastructure for the Knowledge Economy: Methods & Tools, Theory & Practice. H. Linger and J. Fisher. Melbourne, Kluwer.: 581-592

Fisher, J. L. (2003). "Human Factors and the Systems Development Process". Socio-Technical and Human Cognition Elements of Information Systems. S. Clarke, E. Coakes, G. Hunter and A. Wenn. Hershey, Information Science Publishing. 1: 203-24.

Fisher J. L. (2000) “Technical communicators and their contribution to the information systems development process”. Managing Global Communication in Science and Technology. P. Hager and H. Scheiber. New York, Wiley: pp 3-20.

Fisher, J., Ed. (1999). Ideas to Communication - Proceedings Australian Society for Technical Communication Conference. Melbourne, Victoria University.

Referred Conference Papers

Leimstoll, U, Schubert., P, Fisher, J (2008)  ‘ICT outsourcing in the swiss SME sector: Conclusions and Typical company Clusters’ ECIS, Ireland.

Craig, A, Fisher, J., Lang, C., (2007) ' ICT and Girls: The need for a large scale intervention programme', ACIS, CQU, Toowoomba

Lamp, J., Milton., S, Dawson, L., Fisher, J., (2007) 'RQF Publication Quality Measures: Methodological Issues', ACIS, CQUToowoomba

Fisher, J., F. Burstein, K. Lynch, K. Lazarenko and S. McKemmish (2007). "Health information websites: is the health consumer being well served?" AMCIS. Colorado USA, Colorado State Univeristy.

Fisher, J., P. Schubert and U. Leimstoll (2007). "ICT and Innovation in small Companies". ECIS 2007. St Gallen, Switzerland, St Gallen University, Switzerland.

Dattakumar, A.,  J. Fisher  and L. Dawson (2007). "Issues in ICT in Healthcare in Australia and India ". Proceedings of the 8th International Research Conference on Quality, Innovation and Knowledge Management , New Delhi, India,

J. Fisher ., A. Craig and J. Bentley (2007). "Assessing small-business owners' website implementation and business strategy". Proceedings of the 8th International Research Conference on Quality, Innovation and Knowledge Management , New Delhi, India,

J. Fisher ., L. Dawson, S. Weeding and L. Heslop (2006). "Implementing a mobile wireless environment in a hospital ward: encouraging adoption by nurses ". The Bled Conference , Bled, University of Maribor.CD

J. Fisher ., R. Hirschheim and R. Jacobs (2006). "Delivery of IT Services: A Case Study of Outsourcing at Alpha Corporation". 14th European Conference on Information Systems , Goteborg, Goteborg University (Nominated for best paper) 

Shackleton, P , Fisher, J, Dawson, L (2006) ‘Australian local government websites: tracking information provision and e-service maturity', Proceedings of 17th Australasian Conference on Information Systems , Adelaide

Moon, J. and J. Fisher  (2006). "The effectiveness of Australian Medical Portals: Are they meeting the health consumers' needs?" The Bled Conference , Bled, University of Maribor. CD

Fisher, J. L. , Burstein, F. V., McKemmish, S. M., & Manaszewicz, R. (2006). 'Applying a user centred design approach to building a personalised health information portal' . Proceedings of the CIDMDS2006 IFIP 8.3 . London, UK, 28 June – 1 July. (Accepted February 2006)

Fisher, J. L. , Dawson, L. L., Heslop, L., & Weeding, S. (2006). 'Information management in the mobile hospital work domain' . In B. Unhelkar & Y.-C. Lan (Eds.), Proceedings of the 2nd International Conference on Information Management and Business . (pp. 297-306). Sydney, NSW, Australia, 13-16 February.

Burley, L., Scheepers, H., & Fisher, J. L. (2005). 'Diffusion of mobile technology in healthcare' . In I. Kushchu & M. H. Kuscu (Eds.), Proceedings of the First European Mobile Government Conference (Euro mGov 2005) . Brighton , UK , 10-12 July.

Craig, A., Fisher, J. L. , & Dawson, L. L. (2005). 'Evaluating intervention programs for women in IT' . Proceedings of the QualIT Conference 2005 . Brisbane, QLD, Australia, 23-25 November.

Dawson, L. L., Fisher, J. L. , & Heslop, L. (2005). 'Investigating the potential improvement of patient management systems in hospital ward settings using mobile, wireless technologies' . In I. Kushchu & M. H. Kuscu (Eds.), Proceedings of the First European Mobile Government Conference (Euro mGov 2005) . (pp. 122-132). Brighton , UK , 10-12 July. 

Fisher, J., J. Bentley, R. Turner and A. Craig (2005) “SME myths: If we put up a website customers will come to us – Why usability is important.”, 18th Bled e Conference, eIntegraton in Action, Bled, Slovenia,(Accepted March 2005)

Shackleton, P, Fisher, J, Dawson L (2005) “From dog licences to Democracy: Local government approaches to e-service delivery in Australia”, E uropean Conference on Information Systems, Regensburg, Germany.

Burstein, F., J. Fisher, S. McKemmish, R. Manaszewicz and P. Malhotra (2005). “User centred quality health information provision: benefits and challenges.” 38th Hawaii Conference on System Sciences, Hawaii, IEEE.

Fisher, J., J. Bentley, R. Turner and A. Craig (2004). “A usability instrument for evaluating websites - navigation elements.”, OZCHI 2004, Woollongong,

Fisher, J.; Manaszewicz, R.; McKemmish, S,  Burstein, F. and Malhotra, P (2004) "User-centric portal design for quality health information provision:  Breast Cancer Knowledge Online", to be published in the proceedings of the 15th Australasian Conference on Information Systems, Hobart, University of Tasmania.

Fisher J, Craig A, Bentley J, Turner R (2004) "Web site information design: what small business needs to know.", ECIS Turku Finland, published CDROM

Fisher J, Craig A (2004) "From Websites to Portals: Success Factors for Business Community Portals", ECIS Turku Finland, published CDROM

Turner, R, Fisher, J (2004) "Describing the Is professional: a structural model "., PACIS Shanghai, published electronically

Shackleton, P., J. Fisher, L. Dawson. (2004). "Evolution of Local Government E-Services: the applicability of e-business Maturity models.",  37th Hawaii Conference on System Sciences, Hawaii, IEEE.

Dawson, L., J. Fisher (2004). "Using PDAs for Performance Monitoring of Clinical Decision-Making and Supporting Work Practices for Trainee Anaesthetists", DSS, Prato.

Malhotra, P., F. Burstein, Fisher, J., McKemmish, S., Manaszewicz, R., Anderson, J. (2003). "Breast Cancer Knowledge On-Line Portal: an Intelligent Decision Support System Perspective". 14th Australasian Conference on Information Systems, Perth, Edith Cowan University.

Retzer, S., J. Fisher, J. Lamp (2003). "Information Systems and Business Informatics: An Australian German comparison.", 14th Australasian Conference on Information Systems, Perth, Edith Cowan University.

Shackleton, P., J. Fisher, L. Dawson (2003)." Town hall eGovernment: a study of local government electronic service delivery." 14th Australasian Conference on Information Systems, Perth, Edith Cowan University.

Craig, A.,  Scollary, A., Fisher, J., (2003), "Overcoming the Adversity of Diversity: An Australian Story", AMCIS, Florida

Fisher, J., Burstein, F., McKemmish, S., Manaszewicz, R., Anderson, J. and Williamson, K (2002) ‘Building a User Sensitive Intelligent Portal to Breast Cancer Knowledge to Meet Diverse Information Needs.’, Proceedings of the 13th Australasian Conference on Information Systems, Vol 2, pgs 685-698

Dawson, L., Fisher, J., Scheepers, H (2002) ‘Defining the Mobile Work Domain.’, Proceedings of the 13th Australasian Conference on Information Systems, Vol 2, pgs 569 – 580

Manaszewicz, R., J. L. Fisher, K. Williamson and S. McKemmish (2002) "Breast Cancer Knowledge Online: Supporting the Information Needs of Rural Women". IT in Regional Areas Conference 2002, Rockhampton, Central Queensland University. 398 -- 407

McKemmish, S., Burstein, F., Manaszewicz, R., Fisher, J., (2002 ) ‘Towards meeting the decision support needs of the community via an intelligent Portal: Breast Cancer Knowledge Online.’, HIC 2002 - August 4-6, Melbourne Convention Centre

Fisher, J. L., A. Craig and J. Bentley (2002). "Evaluating Small Business Websites - Understanding Users". 10th European Conference on Information Systems, Gdansk, Poland, University of Gdansk. pp 667-675

Hawking, P. and J. L. Fisher (2002). "The State of Play of the Websites of Large Australian Companies". 10th European Conference on Information Systems, Gdansk, Poland, University of Gdansk, pp 658-674

Kuzic, J., Fisher J. L., A. Scollary (2002). "Electronic Commerce Benefits, Challenges and Success Factors in the Australian Banking and Finance Industry". 10th European Conference on Information Systems, Gdansk, Poland, University of Gdansk, pp1607-1616

Fisher, J. L. (2000). “User Satisfaction and System Success: Considering the Development Team.” ACIS  2000, Brisbane (Nominated for publication in Australian Journal of Information Systems)

Fisher, J. L., A. Craig, Bentley, J. (2000). “An Analysis of User Evaluations of Web Sites.”  ACIS 2000, Brisbane. (accepted for presentation and publication)

Fisher, J., A. Craig (2000). “Considering the Gender of Your Web Audience.” IFIP Women, Work and Computerization, Vancouver, Canada, Kluwer Academic Publishers pp 164 - 173

Singh, M., J. Fisher (1999). “Electronic Commerce issues: A discussion of two exploratory studies.” Collecter '99, Wellington, Published on CD Rom

Fisher J. L. (1998) “The Design of Electronic User Information - the Technical Communicator’s Contribution.”, IEEE, International Professional Communication Conference,Quebec City, 1998. pp 1-8

Fisher, J. (1998). "Technical Communicators: How Do You Contribute to the Design of a User Interface".IEEE, International Professional Communication Conference,  Quebec, Canada, IEEE. pp 61 - 63

Fisher J. L., Scollary A (1998) “The Importance of Human Factors in On-line Delivery. Who Else Can Make a Contribution?” South East Asian Regional Computer Confederation Conference, 1998 Darwin. (CD Rom)

Fisher, J. (1997). “Improving the Human Factors Aspects of Information Systems Through the Greater Involvement of Technical Communicators.”,8th Australasian Conference on Information Systems, University of South Australia. pp 541-551

Fisher, J. (1997). “Defining the Roles of a Technical Communicator”, 15th Annual International Conference on Computer Documentation, Utah, USA, The Association for Computer Machinery pp 55-62

Fisher J. L. (1997)PACIS Doctoral Consortium, Brisbane (Refereed Doctoral Consortium, nominated by Dept of Information Systems, Monash.

Fisher J. L. (1996) “Communicating Internationally with Users: Cultural and Language Implications for Translating Electronically Delivered Information.”, IEEE International Professional Communications Conference ‘96, USA,  pp 72 - 84.

Fisher J. L. (1996) “The Profession of Technical Communication and its People in Australia.”, IEEE International Professional Communications Conference ‘96, USA,  pp 156 - 158.

Craig A, Fisher J (1996) ‘The Effectiveness of a One Day Introduction to Information Technology for Year 10 Girls.’, GASAT Conference, NZ.

Chong J., Fisher J. L (1995) “The Impact of Translation on the Useability of Online Information.”, Proceedings of the 6th Australian Conference on Information Systems, Curtin University pp 903 - 915.

Fisher J. L (1995) “Technical Communication in Australia - A Report of Progress Towards Professional Recognition.”, Proceedings of the 42nd Annual Conference of the Society for Technical Communicators pp 63 - 65.

Craig C., Fisher J. L., Scollary A., Singh M., (1995) “Confronting Issues of Gender in Information Technology in Australia.”, Proceedings of National Educational Computing Conference, ‘95 Baltimore, pp 362 - 373.

Fisher J.L (1994) ‘A Question of Gender in Technical Communication Profession.’, Proceedings of the 1994 IFIP Women Work and Computerisation Conference, Manchester, pp 192-199.

Craig C., Fisher J. L., Scollary A., Singh M., (1994) ‘Networking Down Under - A Panel Presentation’, Proceedings of the 1994 IFIP Women Work and Computerization Conference, Manchester, pp 623-628.

Fisher J.L (1993) 'The Technical Writer, and the Systems Development Process.', Proceedings of the 4th Australian Conference on Information Systems, University of Queensland, pp 867 - 877.

Fisher, J. L. (1992). ‘Managing Change: Why the Role of the Technical Writer should not be Ignored’. South East Asian Regional Computer Confederation Conference,  1992, Malaysia, Gabungan Komputer Nasional Malaysia

Other

Kuzic, J., A. Scollary, J. Fisher. (2003). E-business in the communications industry. IADIS International Conference,  WWW/Internet 2003, Portugal, IADIS Press.

Craig, A.,  Scollary, A., Fisher, J., (2003), "Overcoming the Adversity of Diversity:" AusWitt, University of Tasmania, Tasmania, published on CD.

Non -Referred Conference Papers

McKemmish, S., Manaszewicz R., Burstein, F. and J. Fisher (2002) “Towards Meeting the Decision-Support Needs of a Community Via an Intelligent Portal: Breast Cancer Knowledge Online”, in Proceedings of the Health Informatics Conference, 4-5 August 2002, CD Rom

Fisher, J. L. (2000). "Technical Communicators: What is your Future?" Forum 2000 - Technical Communicators Leading the Way, London, ISTC.119-120

Fisher, J. L. (2000). "Technical Communicators: Your Future". Second Annual Conference - New Zealand Technical Writers Association Delivering the Message, Auckland, NZTWA. (Invited Keynote address)

Fisher, J. L. (1999). “The Technical Communicator's Role in Developing Systems.” Ideas to Communication Proceedings - Australian Society for Technical Communication Conference, Melbourne, Victoria University.

Fisher, J. L. (1999). “From Technical Writing to Technical Communication: Looking to the Future.” Ideas to Communication Proceedings - Australian Society for Technical Communication Conference, Melbourne, Victoria University.

Fisher, J. L. (1999). “Trading Electronically, it really does matter who designs your web site.” Pan-Pacific Conference XVI, Fiji, Pan-Pacific Business Association.

Fisher, J. L. (1997). ‘The Value Technical Communicators add to the Useability of Information Systems’. Comtec '97, Abbaye de Royaumont, France, Conseil des Redacteurs Techniques.

Fisher J.L. (1995) ‘Achieving professional recognition - a report on the Australian experience.’, Proceedings of Forum ‘95 International Conference for Technical Communicators Germany, edited by M.F. Steehouder, pp Fisher:Prof recognition 1-4.

Fisher J.L. (1995) ‘Profile of an Australian technical communicator - Issues and concerns of Australian members.’, Proceedings of Forum ‘95 International conference for technical communicators Germany, edited by M.F. Steehouder, pp Fisher: Profile 1- 5.

Craig A., Fisher J.L. (1995) ‘A Peer Mentoring Scheme to Encourage and Retain Business Computing Students.’ Presented at the Inaugural Pacific Rim First Year Experience Conference Brisbane, published electronically.

Fisher J.L (1993) 'The Technical Writer, and the Systems Development Process.', Proceedings of the 4th Australian Conference on Information Systems, University of Queensland, pp 867 - 877.

Non-Refereed Journals

Fisher, J. L. (2000). “From Technical Writing to Technical Communication:  Looking to the Future.” TC Forum 1(2000): 16-19.

Fisher, J. L. (1999). “Highlights from Professional Events: - Technical Communicators: How do you contribute to Interface Design?” TC Forum 99(1): 20-21.

Fisher, J. L. (1997). “Technical Communicators: How do You Believe You Add Value to the Development of an Information System?” TC Forum(4): 14-16.

Fisher J.L. (1996) ‘Technical communicators and the design and writing of online help.’ Keyword, Vol 6, No 1, pp 3-6

Fisher J.L. (1995) ‘Technische Kommunikation in Australien Das ist ein weites Feld.’ (translated) and published in tekom-Nachrichten March pp 58 - 59.

Fisher J.L (1993) ‘1992 ASTC National Survey of Members: Second Report.’ Keyword Vol 4 No 4 November pp 3 - 7.

Fisher J.L (1993) ‘1992 ASTC National Survey of Members: Initial Report.’ Keyword V. 4 No 2 May pp 3-6.

Journal Editor

Craig A. & Fisher J.L. 1998 - 2000 Editor of Gates (Greater Access to Technology Engineering and Science)

Special Edition Editor

Scandinavian Journal of Information Systems