Professor Julie Fisher 

(BA - La Trobe University, Dip Ed - La Trobe Univ, Grad Dip Computers in Education - Melbourne State College,

Masters in Business (research) - RMIT, PhD - Monash University)

Associate Dean Research Faculty of IT

Building H, Room 7.42
Level 7, Dandenong Rd,  
Caulfield East, Victoria, 3145 Australia 
Phone: + 61 3 9903 2621 
Fax: +61 3 9903 1077
email: julie.fisher@monash.edu

Profesor Julie Fisher has a strong background in ICT. She has taught and researched in the field for the last 20 years. She has an international reputation in the area of gender and IT, usability, in particular in relation to website design and technology and health particularly health information provision.

Snapshot of funded research projects: ARC, Beyond Blue and Helen McPherson Smith Trust and the Telematics Trust

• Recently awarded in the last round a Linkage project investigating the use of games technology to teach sign language to parents of deaf children using feedback
• Lead Chief Investigator on the Digital Divas (ARC Linkage) project (http://digitaldivasclub.org/vic/). The project is investigating the design and implementation of materials to encourage girls in secondary school to retain an interest in IT.
• The Breast Cancer Knowledge Online Project Breast Cancer Knowledge on Line focuses on how to provide relevant and timely health information more effectively to women with breast cancer. The initially funded through the ARC and more recently through two trusts. Breast Cancer Knowledge on Line.  
• Another related project, funded by Beyond Blue, a multi disciplinary team has developed a personalised portal for people with chronic heart disease and depression
• Building on the research involved in the design of the health information portals, our ARC Discovery project developed the architecture for smart information portals for distributing health information
• Another ARC Linkage project is investigating the use of digital pen technology in hospitals. This builds on an earlier ARC Linkage project which explored the use of mobile devices in a hospital ward setting.

Professor Fisher has published in leading journals such as European Journal of Information Systems, JASIST,  Internet Research, Institute of Electrical and Electronic Engineers (IEEE) Transactions, the International Journal of Electronic Markets and Information Systems Frontiers.

• Associate Dean Research, Faculty of IT

• Member Faculty Board
• Member Equal Opportunity for Women Committee

Current Professional Engagement

• Co-editor special issue of the Information, Communication and Society Journal on researching with communities
• Co-Editor Special Issue for the Information Systems Journal (Gender and IT) 2012
• Co-program Chair for the international Information Systems Development Conference 2012

Recent Positions

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• Editorial Advisory Board member Journal of Internet Research
• Co-Convenor OZWIT, Women in IT conference 2009
• Editorial Advisory Board member Australasian Journal of Information Systems
• Director Centre for Organisational and Social Informatics (COSI) 2007-2010
• Track Chair Information Systems and Small Business ACIS 2007
• Faculty for ACIS 2007 Doctoral Consortium
• Co-editor special edition of the Scandinavian Journal of Information Systems
• Chair, Doctoral Consortium ACIS 2006
• Program Chair AusWIT conference 2006
• Deputy Head of School
• Member Faculty Research Committee
• Chair School Research Committee
• Co-program Chair ISD Conference 2003
• Head of School Information Systems, (Faculty of Business and Law, Victoria University)

 

Current Research Activities

• gender and IT
• web based health information in particular usability of health information portals and websites
• usability of information and web based systems
• SMEs and ecommerce and technology
• use of mobile devices in health care
• systems development particularly in relation to the skills needed on development teams to build better systems for users

Recent Publications

Craig, A, Fisher, J, (2011)‘Women in IT: Guidelines for evaluating Intervention programmes’, European Conference on Information Systems, Helsinki Finland

Craig, A., Fisher, J., Forgasz, H., & Lang, C. (2011). Evaluation Framework Underpinning the Digital Divas Programme. ITiCSE

Fisher, J (2011) ‘Design considerations for usability testing complex electronic commerce Websites: a perspective from the literature.’, Usability of Complex Information Systems: Evaluation of User Interaction, Taylor & Francis

McKemmish, S., R. Manaszewicz, F. Burstein and J. Fisher (2009). "Consumer empowerment through metadata-based information quality reporting: The Breast Cancer Knowledge Online Portal." Journal of the American Society for Information Science and Technology 60(9).

Fisher, J, Burstein, F, Lynch, K, Lazeranko, K (2008) “Does Usability + Quality = Trust?: An exploratory study of Australian Health Websites” Internet Research , Vol 18, 5

Fisher, J, Hirschheim, R and R. Jacobs‘Understanding the outsourcing learning curve: a longitudinal Analysis of a Large Australian company’, Information Systems Frontiers, 10 165-178

Fisher, J., A Craig., J. Bentley (2007) "Moving from a Web presence to e-commerce: The importance of a business–web strategy for small business owners.", Electronic Markets, 17 (4).

Fisher, J ., H. Scheepers and R. Scheepers (2007). "E-Commerce research in Australia: Inviting a comparative analysis." Scandinavian Journal of Information Systems ., 19 (1)

Shackleton, P., Fisher, J. L. , & Dawson, L. L. (2006). 'E-government services in the local government context: An Australian case study'. Business Process Management Journal, 12 (1), 88-100.

Lowry, G,  Turner, R, Fisher, J., (2006)  “The Contribution Of Employment Satisfaction Factors To Recruiting, Retaining And Career Development Of Information Systems And Technology Professionals”  The Review of Business Information Systems, Vol 10, No 1 pgs 137 -150


Fisher, J. and A. Craig (2005). "Developing Business Community Portals for SMEs- Issues of Design, Development and Sustainability." Electronic Markets: International Journal of Electronic Commerce & Business Media Vol 15 No 2

Shackleton P, Fisher, J, Dawson, L (2004) "Internal and external drivers in E-Government Maturity: A Local government case study"., Journal of Information Technology Cases and Applications, vol 6, No 4

Fisher, J., Shanks, G., Lamp, J., (2007) 'A Ranking List for Information Systems Journals', Australiasian Journal of Information Systems, Vol 14, No 2.

Fisher, J. (2001)  'User Satisfaction and System Success: Considering the Development Team', AJIS, Sept, Vol 9, No 1 pp21-29.

Burstein, F. V., McKemmish, S. M., Fisher, J. L. , Manaszewicz, R., & Malhotra, P. (2005). 'A role for information portals as intelligent decision support systems: Breast cancer knowledge on-line experience'. In J. Gupta, G. Forgionne & M. Mora (Eds.), Intelligent Decision-Making Support Systems (i-DMSS): Foundations, Applications and Challenges . New York: Springer.

Lamp, J., Milton., S, Dawson, L., Fisher, J., (2007) 'RQF Publication Quality Measures: Methodological Issues', ACIS, CQUToowoomba

Fisher, J., F. Burstein, K. Lynch, K. Lazarenko and S. McKemmish (2007). "Health information websites: is the health consumer being well served?" AMCIS. Colorado USA, Colorado State Univeristy.

Fisher, J., P. Schubert and U. Leimstoll (2007). "ICT and Innovation in small Companies". ECIS 2007. St Gallen, Switzerland, St Gallen University, Switzerland.


Dattakumar, A.,  J. Fisher  and L. Dawson (2007). "Issues in ICT in Healthcare in Australia and India ". Proceedings of the 8th International Research Conference on Quality, Innovation and Knowledge Management , New Delhi, India, 

J. Fisher ., R. Hirschheim and R. Jacobs (2006). "Delivery of IT Services: A Case Study of Outsourcing at Alpha Corporation". 14th European Conference on Information Systems , Goteborg, Goteborg University (Nominated for best paper)

For a list of Publications on specific research areas

Recent research projects

ARC Linkage (2011) 'Acquiring physical skills: Exploiting games technology to teach sign language' With K. Ellis, (IT) L. Willoughby (Arts) and N. Rinehart (Medicine). Partners Deaf Children Australia and Vic Deaf 3 years $258,000.

Commonwealth of Learning (Canada) in conjunction with UNICEF Pacific (2011) 'Use of a facebook game application to promote knowledge of climate change' $7,500

Telematics Trust (2011)'Improving the functionality of the Breast Cancer Knowledge Online Portal (BCKOnline), 2 years $30,000

Helen McPherson Smith Trust (2010) 'Extending the functionality, sustainability and usefulness of the Breast Cancer Knowledge Online Portal (BCKOnline), 2 years $30,000

ARC Linkage (2009) ' Digital Divas:  Designing approaches to enthuse girls' interest in ICT studies and ICT careers.' With Lang C (Swinburne University), Forgasz, H and Craig, A (Deakin University). Partners: Dept of Education and Early Childhood Development, Australian Computer Society, Victorian ICT for Women Network. 3 years $379,000

ARC Linkage (2009) ' Enhancing Patient Management at the Point of Care Using Electronic-Based Clinical Pathways.' With Dawson, L, Plummer, V. Partners NEC Australia, 2 years $120,000

Beyond Blue (2007) 'Evaluation of /Heart Health Online/: A program to assist GPs to manage depression and related illnesses in patients with coronary heart disease' with F. Burstein, C. Pier (Deakin University) 2 years $150,000

ARC Discovery Awarded (2006) 'Smart Information Portals: Meeting knowledge and decision support needs of health care consumers for quality online information.' with S McKemmish, F. Burstein, J Warren (Aukland University) 3 years$180,000

ARC Linkage Awarded (2004) 'Enhancing patient management and clinical systems in hospital ward settings using mobile, wireless technologies.' with L. Dawson. Partners NEC Australia and Monash Medical Centre 2 years $277,400

ARC Linkage grant Awarded (2001) 'An intelligent, user-sensitive portal to breast cancer knowledge online.', S McKemmish, F. Burstein, 2 years $300,000

Vic ICT for Women Grant (2008) 'Investigating the effectiveness of Networks for Women in ICT’ $7,500

Monash Small Grant (Faculty of Medicine) (2007) 'Improving mobile wireless device adoption by nurses in a ward setting to enhance clinical outcomes, Faculty of Medicine, Nursing & Health Sciences, School of Nursing and Midwifery Collaborative Grant Scheme' , $20,000.


Monash Small Grant (Faculty of IT) (2005) 'Intelligent Healthcare Information Portal to Support User-centric Information Provision for People with Stress and Anxiety', $19,500

Monash Small Grant (Faculty of Medicine) 2005 ' Evaluation of a computerised intervention for depression and low social support in coronary heart disease patients in general medical practice.' $72,000

Other Research and research projects

Research students and completed theses

Usability instruments

Current Teaching

• FIT5152 Interface Design and Usability

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