Professor (Adjunct) Julie Fisher 

(BA - La Trobe University, Dip Ed - La Trobe Univ, Grad Dip Computers in Education - Melbourne State College,

Masters in Business (research) - RMIT, PhD - Monash University)

Monash University, Faculty of IT

Building H, Room 7.28
Level 7, Dandenong Rd,  
Caulfield East, Victoria, 3145 Australia 

email: julie.fisher@monash.edu

I have a strong background in information systems and IT. I have taught and researched in the field for the last 25 years. I have an international reputation in the area of gender and IT and usability, in particular in relation to website design and technology. My other research interests include health, particularly health information provision through health information portals. Recently I have also been interested in technology and helping bridge the digital divide in a range of communities including the deaf and indigenous people. My work has been recognised through my publication record over the last 25 years. I have published in leading journals such as the European Journal of Information Systems (EJIS), Journal of the American Society for Information Science and Technology (JASIST), Information, Communication and Society, Sign Language Studies, Internet Research, Institute of Electrical and Electronic Engineers (IEEE) Transactions, the International Journal of Electronic Markets and Information Systems Frontiers. A book 'Digital Divas: Putting the Wow back into Computing for Girls' published by Monash University Publishing won an award for the best publication in gender and IT in 2016. I finished my formal academic career in 2016 but continue to be active in research and supervision.

My work has been recognised through my publication record over the last 25 years.  I have published in leading journals such as the European Journal of Information Systems (EJIS), Journal of the American Society for Information Science and Technology (JASIST), Information, Communication and Society, Sign Language Studies, Internet Research, Institute of Electrical and Electronic Engineers (IEEE) Transactions, the International Journal of Electronic Markets and Information Systems Frontiers. A book 'Digital Divas: Putting the Wow back into Computing for Girls' published by Monash University Publishing won an award for the best publication in gender and IT in 2016.

I finished my formal academic career in 2016 but continue to be active in research and supervision in the Faculty of Information Technology. Activities I have been engaged in include:

  • Actively contributing to the wider Australian Information Systems community.
    • I am currently a judge of the annual PhD medal for the Australian Council of Professors and Heads of Information Systems (ACPHIS).
    • Editor the Australian Journal of Information Systems
    • Invited and funded keynote speaker for the doctoral consortium ACIS 2017 and faculty member. 
    • HCI track chair for the 2017 conference.
  • Speaking to researchers at IBM research labs in Melbourne and researchers at the University New England.
  • Assisting with the latest round of ERA for FIT including assessing outputs for review.
  • Faculty Research Integrity Advisor
  • Mentoring of two current FIT female academics, one previous FIT academic who is now at Canterbury University NZ, and one female undergraduate Vietnamese engineering student.
  • Continued and active involvement in three research projects. I lead a project exploring women’s experience working in IT with one paper currently under review. I am a co-researcher on a project with Associate Professor Linger on IS failure/success with respect to systems development. I continue to be involved with a Linkage project developing a system to teach sign language with Kirsten Ellis.
  • Writing and publishing papers with colleagues from RMIT, Deakin and LaTrobe as well as Monash.
  • Reviewing papers for a number of journals and editorial Board member of the Information Systems Journal
  • Publicising my research through the media
  • Supervision of three current PhD students, last year one masters by research student completed.
  • Invitations to examine theses both within and outside Australia
  • Continued involvement with the Centre for Organisational and Social Informatics (COSI)


:Recent larger funded research projects

Examples of my research interests can be seen through the funding I have received.

  • ARC Linkage project - is investigating the use of games technology (Microsoft Kinect) to teach sign language to parents of deaf children using feedback (2012-2015)
  • Lead Chief Investigator on the recently completed Digital Divas (ARC Linkage) project (http://digitaldivasclub.org/vic/). The project investigated the design and implementation of materials to encourage girls in secondary school to retain an interest in IT. Copy of the Digital Divas final report. (2009-2012)
  • ARC Discovery Project - Built on the research involved in the design of the health information portals, we developed the architecture for smart information portals for distributing health information (2006-2009)
  • The Breast Cancer Knowledge Online Project Breast Cancer Knowledge Online focuses on how to provide relevant and timely health information more effectively to women with breast cancer. The initially funded through the ARC and more recently through two trusts. (2002-2015)
  • ARC Linkage project investigated the use of digital pen technology in hospitals (2009-2011). This built on an earlier ARC Linkage project (2004-2007) investigating the use of mobile devices in a hospital ward setting.
  • Developed a personalised portal for people with chronic heart disease and depression funded by Beyond Blue (2007-2009)

Other funded Research projects

Current Research Activities

  • Developing systems using games technology to teach physical skills.  Working with Dr Kirsten Ellis (FIT) and Dr Louisa Willoughby (Faculty of Arts)
  • Gender and IT investigating women’s experience working in IT with a focus on how managers can retain women and the value they bring.  Working with A/P Catherine Lang (LaTrobe University) and A/P Annemieke Craig (Deakin University)
  • Developing a web based portal to provide information for those travelling overseas for medical treatment. Working with Prof Frada Burstein (FIT) and Prof Allen Petersen (Faculty of Arts).
  • Co-creation as an approach to information systems development (ISD). Working with Professor Karl Heinz Kautz (RMIT), Dr Gro Bjerknes (FIT) and Tomas Jensen (UNICEF).

Current PhD supervisions

  • Rebecca Fleming investigating the use of narrative in a digital game to teach sign language with feedback
  • Pamela Spink investigating the effectiveness/usefulness of mobile devices for communication between clinicians in a hospital setting.
  • Hashini Senaratne starting February 2018.
  • Previous students supervised and topics Research students

Current and Recent Professional Engagement Activities

        • Co-Program Chair Australasian Conference on Information Systems (ACIS) 2016 Wollongong
        • Invited speaker 2017 IBM Research Labs, University of New England, 2015University of Bamberg (Germany)
        • Editorial Board member Information Systems Journal (2014- current)
        • Editorial board Australasian Journal of Information Systems (2014 – current)
        • Co-editor special issue of the Information, Communication and Society Journal on researching with communities (2012)
        • Co-Editor Special Issue for the Information Systems Journal (Gender and IT) (2012)
        • Co-program Chair for the international Information Systems Development Conference 2005 and 2012
        • Co-editor special edition of the Scandinavian Journal of Information Systems (2007)

 

Recent Positions

    • Editorial Advisory Board member Journal of Internet Research
    • Associate Dean Research FIT (2010-2013)
    • Co-Convenor OZWIT, Women in IT conference 2009
    • Director Centre for Organisational and Social Informatics (COSI) (2007-2010)
    • Track Chair Information Systems and Small Business ACIS 2007
    • Faculty for ACIS 2007, 2012, 2013 Doctoral Consortium
    • Co-editor special edition of the Scandinavian Journal of Information Systems (2007)
    • Chair, Doctoral Consortium ACIS 2006
    • Program Chair AusWIT conference 2006
    • Deputy Head of School (2002-2004)

       

    Recent Publications

    Fisher, J., Lang, C., Craig, A., & Forgasz, H. (2016). Digital Divas: Putting the Wow back into Computing for Girls. Melbourne: Monash University Publishing. (Awarded the Leonie Warne prize for the best Austalian publication in gender and IT 2016.)

    Fisher, J., Kautz, K., Bjerknes, G., & Jensen, T (2017) Co-Creation as an Approach to Information Systems in a Not-for- profit Environment, accepted for publication at the JAIS Theory Development Workshop, Seoul, South Korea, December 10, 2017.

    Fisher, J., Petersen, A., & Burstein (2017) The Importance of Reliable Information Sources for Prospective Medical Travellers, accepted for publication at the 28th Australasian Conference on Information Systems (Research in Progress)

    Fisher, J., Lang, C., Craig, A (2013) " Women in the IT Workplace: Learnings for Managers", European Conference on Information Systems, Utretcht, Netherlands

    McKemmish, S., F. Burstein, Manaszewicz, R., Fisher, J., Evans, J. (2012). "Inclusive Research Design: Unravelling the double hermeneutic spiral." Information, Communication & Society 15(7): 106–1135

    von Hellens, L., E. Trauth, Fisher, J. (2012). "ISJ Editorial Special Issue." Information Systems Journal 22(5): 343-353Craig, A, Fisher, J, (2011) ‘Women in IT: Guidelines for evaluating Intervention programmes’, European Conference on Information Systems, Helsinki Finland

    Craig, A., Fisher, J., Forgasz, H., & Lang, C. (2011). Evaluation Framework Underpinning the Digital Divas Programme. ITiCSE

    Fisher, J (2011) ‘Design considerations for usability testing complex electronic commerce Websites: a perspective from the literature.’, Usability of Complex Information Systems: Evaluation of User Interaction, Taylor & Francis

    McKemmish, S., R. Manaszewicz, F. Burstein and J. Fisher (2009). "Consumer empowerment through metadata-based information quality reporting: The Breast Cancer Knowledge Online Portal." Journal of the American Society for Information Science and Technology 60(9).

    Fisher, J, Burstein, F, Lynch, K, Lazeranko, K (2008) “Does Usability + Quality = Trust?: An exploratory study of Australian Health Websites” Internet Research , Vol 18, 5

    Fisher, J, Hirschheim, R and R. Jacobs (2008) ‘Understanding the outsourcing learning curve: a longitudinal Analysis of a Large Australian company’, Information Systems Frontiers, 10 165-178

    Fisher, J., A Craig., J. Bentley (2007) "Moving from a Web presence to e-commerce: The importance of a business–web strategy for small business owners.", Electronic Markets, 17 (4).

    Fisher, J ., H. Scheepers and R. Scheepers (2007). "E-Commerce research in Australia: Inviting a comparative analysis." Scandinavian Journal of Information Systems, 19 (1)

    Shackleton, P., Fisher, J. L. , & Dawson, L. L. (2006). 'E-government services in the local government context: An Australian case study'. Business Process Management Journal, 12 (1), 88-100.

    Lowry, G, Turner, R, Fisher, J., (2006) “The Contribution Of  Employment Satisfaction Factors To Recruiting, Retaining And Career Development Of Information Systems And Technology Professionals” The Review of Business Information Systems, Vol 10, No 1, 137 -150

    Fisher, J. and A. Craig (2005). "Developing Business Community Portals for SMEs- Issues of Design, Development and Sustainability." Electronic Markets: International Journal of Electronic Commerce & Business Media Vol 15 No 2

    Shackleton P, Fisher, J, Dawson, L (2004) "Internal and external drivers in E-Government Maturity: A Local government case study"., Journal of Information Technology Cases and Applications, vol 6, No 4

    Fisher, J., Shanks, G., Lamp, J., (2007) 'A Ranking List for Information Systems Journals', Australasian Journal of Information Systems, Vol 14, No 2.

    Fisher, J. (2001) 'User Satisfaction and System Success: Considering the Development Team', Australian Journal of Information Systems, Sept, Vol 9, No 1 pp21-29.

    Burstein, F. V., McKemmish, S. M., Fisher, J. L. , Manaszewicz, R., & Malhotra, P. (2005). 'A role for information portals as intelligent decision support systems: Breast cancer knowledge on-line experience'. In J. Gupta, G. Forgionne & M. Mora (Eds.), Intelligent Decision-Making Support Systems (i-DMSS): Foundations, Applications and Challenges . New York: Springer.

    Lamp, J., Milton., S, Dawson, L., Fisher, J., (2007) 'RQF Publication Quality Measures: Methodological Issues', ACIS, Toowoomba

    Fisher, J., F. Burstein, K. Lynch, K. Lazarenko and S. McKemmish (2007). "Health information websites: is the health consumer being well served?" AMCIS. Colorado USA, Colorado State University.

    Fisher, J., P. Schubert and U. Leimstoll (2007). "ICT and Innovation in small Companies". ECIS 2007. St Gallen, Switzerland, St Gallen University, Switzerland.

    Dattakumar, A.,  J. Fisher  and L. Dawson (2007). "Issues in ICT in Healthcare in Australia and India ". Proceedings of the 8th International Research Conference on Quality, Innovation and Knowledge Management , New Delhi, India,

    J. Fisher ., R. Hirschheim and R. Jacobs (2006). "Delivery of IT Services: A Case Study of Outsourcing at Alpha Corporation". 14th European Conference on Information Systems , Goteborg, Goteborg University (Nominated for best paper)

    For a list of Publications on specific research areas

     

    I developed a usaiblity testing instrument for testing websites. Over recent years the instrument has been modified for use in other contexts.

    Usability instruments