Frada Burstein

 

Professor
Director, Knowledge Management Research Program
Director, Monash Knowledge Management Laboratory
Centre for Organisational and Social Informatics
Faculty of Information Technology
Monash University

Office H7.61, Monash University, Caulfield Campus
Melbourne VIC 3145, Australia
Postal address PO Box 197, Caulfield East
Victoria, 3145 Australia

Phone + 61 3 9903 2011
Fax +61 3 9903 1077
Email Frada.Burstein AT monash.edu


Publications


Journal Articles

  • Burstein, F., Sohal, S., Zyngier, S. and Sohal, A. S. (2010) Understanding of knowledge management roles and responsibilities: a study in the Australian context. Knowledge Management Research and Practice, 8 (1), pp. 76-88

  • Gao, T.; Schwartz, D. Burstein, F. Linger, H., 2010, Codifying Collaborative Knowledge: Using Wikipedia as a Basis for Automated Ontology Learning, Knowledge Management Research and Practice journal; URL: http://www.palgrave-journals.com/kmrp/journal/v7/n3/abs/kmrp200914a.html

  • Burstein, F.; Sohal, S; Zyngier, S.; Sohal, A., 2010, Understanding Of Knowledge Management Roles and Responsibilities: A Study In Australian Context, Knowledge Management Research and Practice journal; URL: http://www.ingentaconnect.com/content/pal/kmrp/2010/00000008/00000001/art00008

  • McKemmish, S.; Manaszewicz, R.; Burstein, F.; Fisher, J., 2009, Consumer Empowerment Through Metadata-Based Information Quality Reporting: The Breast Cancer Knowledge Online Portal, Journal of the American Society for Information Science and Technology; URL: http://www3.interscience.wiley.com/journal/122384450/abstract

  • Fisher, J.; Burstein, F.; Lynch, K., Lazarenko, K., 2008, “Usability+usefulness= trust”: an exploratory study of Australian health web sites, Internet Research, Volume:18, Issue:5, Emerald Group Publishing Limited, Bingley England , pp 477 498; URL: http://www.emeraldinsight.com/Insight/viewContentItem.do?contentId=1752180&contentType=Article

  • Burstein, F., Cowie, J., Zaslavsky, A., San Pedro, J. C., 2008, Support for real-time decision making in mobile financial applications, Information Systems and E-Business Management, vol 6, issue 3, Springer, Berlin Germany; URL: http://www.springerlink.com/content/r405572h54411256/

  • Burstein, F., Holsapple, C. W., 2008, New horizons at the core of information systems: Decision support system advances [Editorial], Information Systems and E-Business Management, vol 6, issue 2, Springer, Berlin Germany; URL: http://www.springerlink.com/content/h867031343636077/

  • Burstein, F., Holsapple, C. W., 2008, Decision support systems in context [Editorial], Information Systems and E-Business Management, vol 6, issue 3, Springer, Berlin Germany; URL: http://www.springerlink.com/content/j5p68571663157xu/

  • Pier, C., Shandley, K., Fisher, J. L., Burstein, F., Nelson, M., Piterman, L., 2008, Identifying the health and mental health information needs of people with coronary heart disease, with and without depression, Medical Journal of Australia, vol 188, issue 12, Australasian Medical Publishing Company, Pyrmont NSW Australia; URL: http://www.mja.com.au/public/issues/188_12_160608/pie11415_fm.html

  • Zhuang Z.Y., Churilov L., Burstein F., Sikaris K., 2007, Combining data mining and case-based reasoning for intelligent decision support for pathology ordering by general practitioners, European Journal of Operational Research, Available online, URL: http://ideas.repec.org/a/eee/ejores/v195y2009i3p662-675.html

  • Linger, H., Hasan, H., Burstein, F., 2007, Integrating doing and thinking in a work context: An Australian knowledge management prospective, The Scandinavian Journal of Information Systems, vol 19, issue 1, University of Aalborg, Denmark, pp. 59-86; URL: http://aisel.aisnet.org/sjis/vol19/iss1/4/

  • Burstein, F., Linger, H., 2006, Introduction to the special issue: an Australian perspective on organisational issues in knowledge management, International Journal of Knowledge Management, vol 2, issue 1, Idea Group Publishing, Hershey USA, pp. 1-5

  • Cowie, J., Burstein, F. V., 2006, Quality of data model for supporting mobile decision making, Decision Support Systems,Volume 43, Issue 4,August 2007, Elsevier Science BV, Amsterdam The Netherlands, Pages 1675-1683; URL: http://linkinghub.elsevier.com/retrieve/pii/S0167923606001291

  • Bali, R. K., Feng, D. D., Burstein, F. V., Dwivedi, A. N., 2005, Guest editorial: introduction to the special issue on advances in clinical and health-care knowledge management, IEEE Transactions on Information Technology in Biomedicine, vol 9, issue 2, The Institute of Electrical and Electronics Engineers, Inc., Piscataway USA, pp. 157-161; URL: http://ieeexplore.ieee.org/iel5/4233/30924/01435410.pdf

  • San Pedro, J. C., Burstein, F., Sharp, A., 2005, A case-based fuzzy multicriteria decision support model for tropical cyclone forecasting, European Journal of Operational Research, vol 160, issue 2, Elsevier, Netherland, pp. 308-324; URL: http://linkinghub.elsevier.com/retrieve/pii/S0377221703006143

  • Cao, P. P., Burstein, F., San Pedro, J. C., 2004, Extending coordination theory to the field of distributed group multiple criteria decision-making, Journal of Decision Systems, vol 13, issue 3, Lavoisier, France, pp. 287-305.

  • Owen, J., Burstein, F. V., Mitchell, S., 2004, Knowledge reuse and transfer in a project management environment, Journal of Information Technology Cases and Applications (JITCA}, vol 6, issue 4, Ivy League Publishing, Georgia USA, pp. 21-35.

  • Burstein, F. V., Linger, H., 2003, Supporting post-Fordist work practices: a knowledge management framework for supporting knowledge work, Information Technology and People, vol 16, issue 3, Emerald (MCB-UP), Bradford UK, pp. 289-305; URL: http://www.emeraldinsight.com/10.1108/09593840310489395

  • San Pedro, J. C., Burstein, F. V., 2003, Intelligent assistance, retrieval, reminder and advice for fuzzy multicriteria decision-making, Lecture Notes in Artificial Intelligence: Knowledge-Based Intelligent Information and Engineering Systems , vol 2774, Springer-Verlag, Germany, pp. 37-44; URL: http://www.springerlink.com/index/3C10HEHWFJJW59GR.pdf

  • Williamson, K., Wright, S. J., Burstein, F. V., Schauder, D. E., 2003, Adoption of online databases in public libraries: an Australian case study, LIBRES, vol 13, issue 2, Curtin University of Technology, Perth WA Australia, pp. 1-8; URL: http://libres.curtin.edu.au/libres13n2/williamson.htm

  • Linger, H., Burstein, F. V., 2001, From computation to knowledge management: the changing paradigm of decision support for meteorological forecasting, Journal of Decision Systems, Decision Systems in Action, vol 10, issue 2, HERMES Science Publishing Ltd, Middlesex UK, pp. 195-215.

  • Maynard, S., Burstein, F. V., Arnott, D. R., 2001, A multi-faceted decision support system evaluation approach, Journal of Decision Systems, vol 10, issue 3-4, Hermes Science Publishing Ltd, Middlesex UK, pp. 395-428.

  • Viademonte, S., Burstein, F. V., 2001, An intelligent decision support model for aviation weather forecasting, Lecture Notes in Computer Science, vol 2189, Springer-Verlag, Heidelberg Germany, pp. 278-288; URL: http://www.springerlink.com/index/Y37TXR77DJ3J68PR.pdf

  • Viademonte, S., Burstein, F. V., Dahni, R., Williams, S., 2001, Discovering knowledge from meteorological databases: a Meteorological Aviation Forecast Study, Lecture Notes in Computer Science, vol 2114, Springer-Verlag, Germany, pp. 61-70; URL: http://www.springerlink.com/index/w6464q4tp2381663.pdf

  • Linger, H., Burstein, F. V., Zaslavsky, A., Crofts, N., 1999, A Framework for a Dynamic Organizational Memory Information System, Journal of Organizational Computing and Electronic Commerce Special Issue Organizational Memory Systems, vol 9 issues 2&3, Lawrence Erlbaum Associates, Publishers, New Jersey USA, pp. 189-203; URL: http://www.informaworld.com/index/785829376.pdf

  • Smith, H. G., Burstein, F. V., Sowunmi, A. I., 1999, Knowledge Acquisition for Organizational Memory Information Systems in Decision Support, Journal of Decision Systems, vol 8 issue 2, Hermes Oxford, http://www.hermes-journals.com/, pp. 1-20.

  • Linger, H., Burstein, F. V., Zaslavsky, A., Aitken, C. K., Crofts, N., 1998, Conceptual development of an information system framework for improving continuity in epidemiological research, European Journal of Epidemiology, vol 14 no 6, Kluwer Academic Publishers, Netherlands, pp. 587-593; URL: http://www.springerlink.com/index/V60770728RX44285.pdf

  • Burstein, F. V., Linger, H., Zavlavaky, A., Crofts, N., 1997, Supporting Epidemiological Research with an Organisational Memory System, Informatics in Health Care Australia, vol 6, Health Informatics Society of Australia, Australia, pp. 182-190.


Conference Papers

  • Lazarenko, K., Burstein, F. and Fisher, J. (2010) Exploring Personalised Features of Health Information Websites – an Empirical Review. Proceedings of the 21st Australasian Conference on Information Systems (ACIS), Brisbane, Australia, 1-3 December

  • P. Delir Haghighi, F. Burstein, H. Al Taiar, P. Arbon, S. Krishnaswamy (2010, Ontology-Based Service-Oriented Architecture for Emergency Management in Mass Gatherings, IEEE International Conference on Service-Oriented Computing and Applications (SOCA'10), December 13-15, Perth, Australia, IEEE Computer Society.

  • Pousti, H., Linger, H. & F. Burstein (2010) Significance of knowledge management in healthcare: A task-based knowledge management approach to decision making in healthcare systems. Proceedings of the 19th International Conference on Information Systems Development, Prague, Czech Republic, 25-27 August

  • Delir Haghighi, P., Burstein, F., Zaslavsky, A., Arbon, P. & S. Krishnaswamy (2010) The Role of Domain Ontology for Medical Emergency Management in Mass Gatherings, Conference Proceedings of the 15th IFIP WG 8.3 International Conference on Decision Support Systems (DSS2010), 7-10 July, 2010, Faculty of Sciences, University of Lisbon, Portugal, pp. 520-534

  • Fisher, J., Burstein, F., Manaszewicz, R., Lazarenko, K., 2009, Health Information Portals: How can we improve the user’s search experience? Proceedings of the 17th European Conference on Information Systems, ECIS’2009, 6 July 2009 to 10 July 2009, Verona, Italy; URL: http://www.ecis2009.it/papers/ecis2009-0148.pdf

  • Sujanto, F. Y., Burstein, F., Ceglowski, A. S., Churilov, L., 2008, Application of domain ontology for decision support in medical emergency coordination, Proceedings of the 14th Americas Conference on Information Systems, 14 August 2008 to 17 August 2008, Association of Information Systems, Toronto ON Canada; URL: http://aisel.aisnet.org/amcis2008/33

  • Xie, J., Burstein, F., Evans, J., 2008, Intelligent support for resource quality evaluation and description in Health Information Portals, Proceedings of Australia's Health Informatics Conference, 31 August 2008 to 02 September 2008, Health Informatics Society of Australia (HISA), Brunswick East Vic Australia; URL: http://www.hisa.org.au/system/files/u2233/46-Chapter41.pdf

  • Zanner, R., Burstein, F., Linger, H., 2008, A task-based knowledge management case for addressing merger and acquisition risk, Proceedings of the 19th Australasian Conference on Information Systems, 03 December 2008 to 05 December 2008, University of Canterbury, Christchurch New Zealand; URL: http://www.bsec.canterbury.ac.nz/acis2008/Papers/acis-0102-2008.pdf

  • Burstein, F. V., Sohal, S., Sohal, A. S., Zyngier, S. M., 2007, Knowledge management leadership in Australia: The understanding of knowledge management roles & responsibilities, eProceedings of the 9th International Conference on Decision Support Systems, 02 January 2007 to 04 January 2007, AIS Special Interest Group on Decision Support, Knowledge and Management Systems (SIGDSS); URL: http://aisel.aisnet.org/icdss2007/11

  • Fisher, J. L., Burstein, F., Lynch, K., Lazarenko, E. K., McKemmish, S. M., 2007, Health information websites: is the health consumer being well served?, Proceedings of Reaching New Heights: Americas Conference on Information Systems, 9 August 2007 to 12 August 2007, Association for Information Systems, Atlanta GA USA, pp. 1-10; URL: http://aisel.aisnet.org/amcis2007/190/

  • Sugianto, L. F., Tojib, D. R., Burstein, F., 2007, A practical measure of employee satisfaction with B2E portals, Proceedings of the 28th Annual International Conference on Information Systems, 9 December 2007 to 12 December 2007, Queen?s University, Montreal Quebec Canada, pp. 1-14; URL: http://www.buseco.monash.edu.au/research/mbr/2008/monash-university-mbr-portal-power-%5Bfulltext%5D.pdf

  • Zaslavsky, A., Bartolini, C., Boulmakoul, A., Alahakoon, O. V. R., Loke, S. W., Burstein, F., 2007, Enhancing the IT service desk function through unobtrusive user profiling, personalization and stereotyping, Proceedings of the 14th Annual Workshop of HP Software University Association, Hosted by the Leibniz Computing Center and the Munich Network Management Team, 8 July 2007 to 11 July 2007, Infonomic-Consulting, Stuttgart Germany, pp. 173-184.

  • Chen, R. F., Burstein, F., 2006, A dynamic model of knowledge management for higher education development, Proceedings of the 7th International Conference on Information Technology Based Higher Education and Training, 10 July 2006 to 13 July 2006, University of Technology, Sydney, Sydney NSW Australia, pp. 1-8.

  • Lazarenko, K., Burstein, F. V., 2006, The role of intelligent features in health information provision, Internet & Information Systems in the Digital Age: Challenges & Solutions: Proceedings of The 7th International Business Information Management Association Conference, 14 December 2006 to 16 December 2006, International Business Information Management Association (IBIMA), Brescia, Italy, pp. 228-235.

  • Padmanabhan, N., Burstein, F. V., Churilov, L., Wassertheil, J., Hornblower, B. F. P., Parker, N., 2006, A mobile emergency triage decision support system evaluation, Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences, 04 January 2006 to 07 January 2006, IEEE Computer Society, Los Alamitos CA USA, pp. 1-10; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.17

  • Zyngier, S. M., Burstein, F., McKay, J., 2006, The role of knowledge management governance in the implementation of strategy, Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences, 04 January 2006 to 07 January 2006, IEEE Computer Society, Los Alamitos USA, pp. 1-10; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.482

  • Aarons, J. P., Burstein, F., Linger, H., 2005, What is the task? Applying the task-based KM framework to weather forecasting, Organisational Challenges for Knowledge Management, 29 November 2004 to 30 November 2004, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia, pp. 85-99; URL: http://www.bsec.canterbury.ac.nz/acis2008/Papers/acis-0102-2008.pdf

  • Burstein, F., Fisher, J. L., McKemmish, S. M., Manaszewicz, R., Malhotra, P., 2005, User centred quality health information provision: benefits and challenges, Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences, 03 January 2005 to 06 January 2005, IEEE Computer Society, Los Alamitos CA USA, pp. 1-10, URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.651

  • Burstein, F., Zaslavsky, A., Arora, N., 2005, Context-aware mobile agents for decision-making support in healthcare emergency applications, Proceedings of the Workshop on Context Modeling and Decision Support, 05 July 2005 to 05 July 2005, CEUR Workshop Proceedings, http://ceur-ws.org/Vol-144/, pp. 1-16; URL: http://recursionsw.com/About_Us/inc/White_papers/Voyager_3rd_Party/Context_Aware_Mobile_Agents_Healthcare.pdf

  • Owen, J., Burstein, F., Linger, H., Mitchell, S., 2005, Managing project knowledge: the contribution of lessons learned, Proceedings of the IPSI-2005 Hawaii Conference, 06 January 2005 to 09 January 2005, IPSI Belgrade, Belgrade Serbia, pp. 1-8.

  • Padmanabhan, N., Burstein, F., Churilov, L., Wassertheil, J., Hornblower, B. F. P., 2005, Experimental evaluation of mobile decision support prototype for emergency triage, The 8th International Conference of the Association of Information Systems SIG DSS/International Society for Decision Support Systems: Trends in DSS Research and Practice, 12 July 2005 to 15 July 2005, School of Management Federal University of Rio Grande do Sul, Porto Alegre Brazil, pp. 1-10.

  • San Pedro, J. C., Burstein, F., Wassertheil, J., Arora, N., Churilov, L., Zaslavsky, A., 2005, On development and evaluation of prototype mobile decision support for hospital triage, Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences, 03/01/2005 to 06/01/2005, IEEE Computer Society, Los Alamitos USA, pp. 1-10; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.464

  • Thosar, M., Burstein, F., 2005, Use of knowledge mapping to elicit knowledge flows and gaps in an insurance organization, Proceedings of the IPSI-2005 Hawaii Conference, 06 January 2005 to 08 January 2005, IPSI Belgrade, Belgrade Serbia, pp. 1-10.

  • Burstein, F., San Pedro, J. C., Zaslavsky, A., Hodgkin, J., 2004, Pay by cash, credit or EFTPOS? supporting the user with mobile accounts manager, Proceedings of the Third International Conference on Mobile Business, m>Business 2004, 12 July 2004 to 13 July 2004, Institute of Technology and Enterprise, Polytechnic University, New York USA, pp. 1-13; URL: http://en.scientificcommons.org/53788142

  • Cao, P. P., San Pedro, J. C., Burstein, F., 2004, Experiences in using a web-based GDSS to coordinate distributed group decision-making processes, Constructing the Infrastructure for the Knowledge Economy, 29 August 2003 to 31 August 2003, Kluwer Academic/Plenum Publishers, New York NY USA, pp. 605-616.

  • Fisher, J. L., Manaszewicz, R., McKemmish, S. M., Burstein, F., Malhotra, P., Moon, J., 2004, User-centric portal design for quality health information provision: Breast Cancer Knowledge Online, Managing New Wave Information Systems: Enterprise, Government and Society: Proceedings of the 15th Australasian Conference on Information Systems 2004, 01 December 2004 to 03 December 2004, School of Information Systems, University of Tasmania, Hobart TAS Australia, pp. 1-10; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.651

  • Hodgkin, J., San Pedro, J. C., Burstein, F., 2004, Quality of Data model for supporting mobile decision making, Conference Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004), 01 July 2004 to 03 July 2004, Monash University, Melbourne Vic Australia, pp. 372-380; URL: http://linkinghub.elsevier.com/retrieve/pii/S0167923606001291

  • Owen, J., Burstein, F., Hall, W. P., 2004, Knowledge reuse in project management, Constructing the Infrastructure for the Knowledge Economy: Proceedings of the 12th International Conference on Information Systems and Development, 29 August 2003 to 31 August 2003, Kluwer Academic/Plenum Publishers, New York NY USA, pp. 443-454.

  • San Pedro, J. C., Burstein, F., Cao, P. P., Churilov, L., Zaslavsky, A., Wassertheil, J., 2004, Mobile decision support for triage in emergency departments, The 2004 IFIP International Conference on Decision Support Systems (DSS2004) Conference Proceedings , 01 July 2004 to 03 July 2004, Monash University, Melbourne Vic Australia, pp. 714-723; URL: http://en.scientificcommons.org/53792532

  • San Pedro, J. C., Burstein, F., Churilov, L., Wassertheil, J., Cao, P. P., 2004, Intelligent multiattribute decision support model for triage, IPMU2004 Information Processing and Management of Uncertainty in Knowledge-Based Systems, 04 July 2004 to 09 July 2004, Editrice Universita La Sapienza, Rome Italy, pp. 1559-1566.

  • San Pedro, J. C., Burstein, F., Linger, H., 2004, E-negotiation support for boundary conflict resolution, Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004), 01 July 2004 to 03 July /2004, Monash University, Melbourne Vic Australia, pp. 724-733; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.89.2509

  • Zyngier, S. M., Burstein, F., 2004, Knowledge management strategies: leaders and leadership, Proceeding of the 12th International Conference on Information Systems and Development, 29 December 2003 to 31 December 2003, Kluwer Academic/Plenum Publishers, New York USA, pp. 405-416.

  • Zyngier, S. M., Burstein, F., McKay, J. A., 2004, Governance of knowledge management strategy implementation: a new lens on an evolving practice, CISTM 2004: Improving Business Performance through Knowledge Management, 08 July 2004 to 09 July 2004, The Information Institute, Washington DC USA, pp. 1-12; URL: http://en.scientificcommons.org/53792508

  • Zyngier, S. M., Burstein, F., McKay, J. A., 2004, Knowledge management governance: a multifaceted approach to organisational decision and innovation support, Conference Proceedings 2004 IFIP International conference on Decision Support Systems (DSS2004), 01 July 2004 to 03 July 2004, Monash University, Melbourne Vic Australia, pp. 889-899; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.88.6151

  • Burstein, F. V., Zyngier, S. M., McCullough, G., Oliver, G., Symonds, J., Brown, M., 2003, Leading knowledge management strategies in Australia and New Zealand: a comparative study of public and private sector organisations, Proceedings 14th Australasian Conference on Information Systems 2003, 26/11/2003 to 28/11/2003, Edith Cowan University, Perth WA Australia, pp. 1-10; URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1007&context=icdss2007

  • Cao, P. P., Burstein, F. V., San Pedro, J. C., 2003, Coordinating distributed group multiple criteria decision-making processes: Preliminary results from a laboratory experiment, DSS in the Uncertainty of the Internet Age, 13/07/2003 to 16/07/2003, The Karol Adamiecki University of Economics, Katowice Poland, pp. 123-143.

  • Malhotra, P., Burstein, F. V., Fisher, J. L., McKemmish, S. M., Anderson, J. M., Manaszewicz, R., 2003, Breast Cancer Knowledge On Line portal: an intelligent decision support system perspective, Delivering IT and e-Business Value in Networked Environments: Proceedings of the 14th Australasian Conference on Information Systems 2003, 26 November 2003 to 28 November 2003, Edith Cowan University, Perth WA Australia, pp. 1-11.

  • San Pedro, J. C., Burstein, F. V., 2003, A framework for case-based fuzzy multicriteria decision support for tropical cyclone forecasting, Proceedings of the 36th Annual Hawaii International Conference on System Sciences, 06 January 2003 to 09 January 2003, IEEE, Los Alamitos USA, pp. 1-8; URL: http://www.computer.org/portal/web/csdl/doi?doc=abs/proceedings/hicss/2003/1874/03/187430085babs.htm

  • San Pedro, J. C., Burstein, F. V., Zaslavsky, A. B., 2003, An approach to sensitivity analysis for data quality assessment in mobile decision-making, Proceedings of the 7th International Conference of the International Society for Decision Support Systems, 13 July 2003 to 16 July 2003, The Karol Adamiecki University of Economics, Katowice Poland, pp. 323-332; URL: http://en.scientificcommons.org/53792505

  • San Pedro, J. C., Burstein, F. V., Zaslavsky, A. B., 2003, Support for real-time decision-making in mobile business applications, The Second International Conference on Mobile Business m>Business 2003, 23/06/03 to 24/06/03, Oesterreichische Computer Gesellschaft, Vienna Austria, pp. 383-392; URL: http://en.scientificcommons.org/53792516

  • Sussman, J. I., Hall, B., Burstein, F. V., 2003, Knowledge Management Stakes: A Marathon, Sprint or Decathlon, Proceedings of the Knowledge Management Challenge: Sharing the Latest in Thinking & Practice (KM Challenge 2003), 03/04/2003 to 04/04/2003, Standards Australia International, Sydney NSW Australia, pp. 69-79; URL: http://en.scientificcommons.org/36171519

  • Burstein, F. V., Linger, H., 2002, A task-based framework for supporting knowledge work practices, Proceedings of the Third European Conference on Knowledge Management, 24 September 2002 to 25 September 2002, MCIL, Reading UK, pp. 100-112.

  • Burstein, F. V., Zyngier, S. M., Rateb, Z., 2002, Knowledge management in the financial services sector: understandings and trends in Australia, Proceedings of the 3rd European Conference on Knowledge Management, 24 September 2002 to 25 September 2002, MCIL, Reading UK, pp. 113-124.

  • Fisher, J., Burstein, F. V., Mckemmish, S. M., Manaszewicz, R., Anderson, J. M., Williamson, K., 2002, Building a user sensitive intelligent portal to breast cancer knowledge to meet diverse information needs, Enabling Organisations and Society Through Information Systems: Proceedings of the Thirteenth Australasian Conference on Information Systems, 04 December 2002 to 06 December 2002, School of Information Systems, Victoria University, Melbourne Vic Australia, pp. 685-697.

  • Goncalo, C., Burstein, F. V., Lezana, A., 2002, A cognitive perspective on organisational knowledge strategy, Proceedings of the Third European Conference on Knowledge Management, 24 September 2002 to 25 September 2002, MCIL, Reading UK, pp. 274-285; URL: http://www.lemp.ufsc.br/Arquivos/ECKMGoncaloBursteinLezana.PDF

  • Goncalo, C., Burstein, F. V., Lezana, A., 2002, Towards an organisational perspective to promote knowledge strategy, Enabling Organisations and Society Through Information Systems: Proceedings of the Thirteenth Australasian Conference on Information Systems, 04 December 2002 to 06 December 2002, School of Information System, Victoria University, Melbourne Vic Australia, pp. 255-265; http://aisel.aisnet.org/acis2002/90/

  • McKemmish, S. M., Burstein, F., Fisher, J. L., Manaszewicz, R., 2002, Towards Meeting the Decision Support Needs of a Community via an 'Intelligent Portal': Breast Cancer Knowledge Online, Proceedings of the Tenth National Health Informatices Conference, 4/8/2002 to 6/8/2002, Health Informatics Society of Australia Ltd. (HISA), Bruswick East Vic Australia, pp. 1-8.

  • San Pedro, J. C., Burstein, F. V., 2002, A fuzzy multi-criteria decision making approach to case-based reasoning for tropical cyclone prediction, Decision Making and Decision Support in the Internet Age: Proceedings of the DSIage 2002, 04 July 2002 to 07 July 2002, Oak Tree Press, Cork Ireland, pp. 321-330.

  • Viademonte, S., Burstein, F. V., 2002, Combining data mining and artificial neural networks for Decision Support, Proceedings of the Australasian Data Mining Workshop, 03 December 2002 to 03 December 2002, University of Technology Sydney, Sydney NSW Australia, pp. 37-45.

  • Linger, H., Burstein, F. V., 2001, From doing to thinking in meteorological forecasting: changing work practice paradigms with knowledge management, 2001: A Digital Odyssey Exploring how Information Technology is Transforming our Lives and our Organizations: Proceedings of the 22nd Annual International Conference on Information Systems (ICIS 2001), 16 December 2001 to 19 Decmeber 2001, Centre for Virtual Organizations and Commerceat Louisiana State Library, http:/aise1.isworld.org/proceedings/ICIS/2001, pp. 373-381; URL: http://ais.bepress.com/icis2001/42

  • Linger, H., Burstein, F. V., Ryan, C., Kelly, J., 2001, Implementing a Knowledge Management System: the Case of meteorological forecasting, Knowledge Management for Information Communities: Proceedings of the Australian Conference of Knowledge Management and Intelligent Decision Support, 04 December 2000 to 05 December 2000, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia, pp. 139-153.

  • Meredith, R., Burstein, F. V., 2001, Getting the message across with communicative knowledge management, Knowledge Management for Information Communities: Proceedings of the Australian Conference of Knowledge Management and Intelligent Decision Support, 04 December 2000 to 05 December 2000, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia, pp. 43-55.

  • Viademonte, S., Burstein, F. V., Dahni, R., Williams, S., 2001, Knowledge Discovery in Databases in an intelligent decision support context: a meteorological forecasting case study, Proceedings of the Fourth International ICSC Symposium on Soft Computing and Intelligent Systems for Industry, 26 June 2001 to 29 June 2001, ICSC-NAISO Academic Press, Canada/Netherland, p. 1.

  • Williamson, K., Wright, S., Stockfeld, L., Schauder, D., Burstein, F. V., Handley, N., 2001, Trialling online database resources in public libraries: issues for reference staff, Revelling in Reference 2001 RAISS - Reference and Information Services Section Symposium Proceedings, 12 October 2001 to 14 October 2001, Australian Library and Information Association, ACT Australia, pp. 171-177.

  • Cao, P. P., Burstein, F. V., 2000, An Empirical Study of Influences of the Coordination Modes In Supporting Group Multiple-Criteria Decision Making, Proceedings of the 11th Australian Conference on Information Systems , Brisbane QLD Australia, 6-8 December 2000, Queensland University of Technology, Brisbane Qld Australia.

  • Fennessy, G., Burstein, F. V., 2000, Developing Knowledge Management System to Support Intermediaries in Health Care Decision Making, Decision support Through Knowledge Management, Stockholm SWEDEN 9-11 July 2000, Stockholm University and Royal Institute of Technology, Stockholm Sweden, pp. 122-136.

  • Fennessy, G., Burstein, F. V., 2000, Using Soft Systems as a Methodology for Researching Knowledge Management Problems, Proceedings of the International Conference on Systems Thinking in Management, Geelong VIC Australia, 8-10 November 2000, Deakin University, Vic Australia, pp. 180-185; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.83.3699

  • Linger, H., Burstein, F. V., Kelly, J., Ryan, C., Gigliotti, P., 2000, Creating a Learning Community Through Knowledge Management: The Mandala Project, Decision Support Through Knowledge Management, Stockholm Sweden 9-11 July 2000, Stockholm University and Royal Institute of Technology, Stockholm Sweden, pp. 190-208.

  • Srivihok, A., Ho, R., Burstein, F. V., 2000, An Instrument for Web Measurement: End User Evaluation of Web Application Effectiveness, Proceedings of the 11th Australasian Conference on Information Systems , Brisbane QLD Australia, 6-8 December 2000, Queensland University of Technology, Brisbane Qld Australia.

  • Viademonte, S., Burstein, F. V., Beckenkamp, F., 2000, An Empirical Study of Distribution Based Voyager: A Performance Analysis, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences , Hawaii USA 4-7 January 2000, The Institute for Electrical and Electronics Engineering, Hawaii USA, pp. 1-9; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.2000.926657

  • Burstein, F. V., Gregor, S., 1999, The Systems Development or Engineering Approach to Research in Information Systems: An Action Research Perspective, Proceedings of 10th Australasian Conference on Information Systems, Wellington NZ 1-3 December 1999, School of Comms & Info Mgmt Vic Uni of Wellington, Wellington NEW ZEALAND, pp. 122-134; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.3.5361

  • Cao, P. P., Burstein, F. V., 1999, An Asynchronous Group Decision Support System Study for Intelligent Multicriteria Decision Making, Proceeding of the 32nd Annual Hawaii Int. Conf. on System Sciences Abstracts and CD-ROM of Full Papers, Hawaii USA, 5-8 January, 1999, IEEE, Inc., New Jersey USA; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.109.6996

  • Burstein, F. V., Smith, H. G., Fung, S. M., 1998, Experimental Evaluation of the Efficiency of a Case-based Organisational Memory Information System Used as a Decision Aid, Proceedings of the Thirty-First Hawaii International Conference on Systems Science: Collaboration Systems and Technology Track, Hawaii USA, 6-9 January 1998, IEEE Computer Society, Los Alamitos USA, pp. 209-217; URL: http://doi.ieeecomputersociety.org/10.1109/HICSS.1998.653102

  • Burstein, F. V., Smith, H. G., Sharma, R., 1998, A Hierarchical Classification Approach to Knowledge Aquisition for a Case-based Decision Support System, International Conference on Computational Intelligence and Multimedia Applications, Gippsland VIC, 9-11 February 1998, World Scientific Publishing, Singapore, pp. 173-179; URL: http://en.scientificcommons.org/53792524

  • Cao, P. P., Burstein, F. V., 1998, Intelligent Decision Support for Multicriteria Group Decision Making, Proceedings of the Australian Workshop on Intelligent Decision Support and Knowledge Management, Melbourne VIC, 29 September 1998, SIMS Monash University, Melbourne Vic Australia, pp. 108-116.

  • Linger, H., Burstein, F. V., 1998, Learning in Organisational Memory Systems: An Intelligent Decision Support Perspective, Proceedings of the Thirty-First Hawaii International Conference on Systems Sciences: Collaboration Systems and Technology Track, Hawaii USA, 6-9 January 1998, IEEE Computer Society, Los Alamitos USA, pp. 200-208; URL: http://www.computer.org/portal/web/csdl/doi?doc=abs/proceedings/hicss/1998/8233/01/82330200abs.htm

  • Paranagama, P., Burstein, F. V., Arnott, D. R., 1998, ADAPTOR: A Personality-based Adaptive DSS Generator, Proceedings of the 31st Hawaii International Conference on Systems Sciences, Hawaii USA, 6-9 January 1998, IEEE ComputerSociety, Los Alamitos USA, pp. 1-10; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.104.7404

  • Burstein, F. V., Cao, P. P., 1997, Development and Field Test of an Asynchronous Distributed Group Decision Support System in a Groupware Environment, Proceedings of the International Conference in Distributed Computer Communication Networks (DCCN'97), Tel-Aviv, Nov. 4-8, 1997, IEEE Computer Society, Inst for Infor Trans Problemms RAS Moscow, pp. 42-48; URL: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.109.6996

  • Burstein, F. V., Linger, H., Zaslavsky, A., Crofts, N., 1997, Towards an IS Framework for Dynamic Organisational Memory, Proceedings of the 30th Annual Hawaii International Conference on Systems Sciences (HICSS-30), Maui, Hawaii, Jan. 7-11, 1997, IEEE Computer Society, Los Alamitos California USA, pp. 262-270; URL: http://portal.acm.org/citation.cfm?id=938434.938618

  • Burstein, F. V., Linger, H., Zaslavsky, A., Crofts, N., 1997, Towards an information systems framework for dynamic organisational memory, Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences, Hawaii, 6-9 January, IEEE Computer Society Press, Los Alamitos USA, pp. 262-270; URL: http://portal.acm.org/citation.cfm?id=938434.938618

  • Burstein, F. V., Linger, H., Zaslavsky, A., Crofts, N., Aitken, C. K., 1997, Intelligent Support for Epidemiological Research Through an Organisational Memory Information System, Proceedings of the Eighteenth International Conference on Information Systems, Atlanta Georgia, Dec. 15-17, 1997, International Conference on Information Systems, Atlanta USA, p. 502; URL: http://portal.acm.org/citation.cfm?id=353071.353238

  • Linger, H., Burstein, F. V., 1997, Intelligent DSS in the Context of the Modern Organisation, Proceedings of the 4th Conference of the International Society for Decision Support Systems, Lausanne, Switzerland, July 21-22. 1997, International Society for Decision Systems, University of Lausanne, pp. 429-443; URL: http://www.hec.unil.ch/archives/isdss97/papers/84.htm

  • Paranagama, P., Burstein, F. V., Arnott, D. R., 1997, Adapting to Personality through the Use of DSS Generators, Proceedings of the Sixth International Conference on User Modelling, Chia Laguna, Sardinia, Italy, 2-5 June 1997, Springer-Veriag, New York NY USA, pp. 79-81.

  • Paranagama, P., Burstein, F. V., Arnott, D. R., 1997, Implementation of an adaptive DSS generator for senior managers, Proceedings of the 4th Conference of the International Society for Decision Support Systems, Lausanne Switzerland, International Society for Decision Support Systems, Lausanne Switzerland, pp. 401-416.


Book Chapters

  • Grigsby, S., Burstein, F. & N. Parker (2011) Context Modelling in Time-Critical Decision Support for Medical Triage in Burstein, F., Brezillon, P. & A. Zaslavsky (eds.) Supporting Real Time Decision-Making. The Role of Context in Decision Support on the Move. Annals of Information Systems, Series Decision Support Systems, 1st Edition, Springer, pp. 287-302

  • Burstein, F., Brezillon, P. & A. Zaslavsky (2011) Introducing Context into Decision Support on the Move in Burstein, F., Brezillon, P. & A. Zaslavsky (eds.) Supporting Real Time Decision-Making. The Role of Context in Decision Support on the Move. Annals of Information Systems, Series Decision Support Systems, 1st Edition, Springer.

  • Power, D.J., Burstein, F. & R. Sharda (2011) Reflections on the Past and Future of Decision Support Systems: Perspective of Eleven Pioneers in Schuff, D.; Paradice, D.; Burstein, F.; Power, D.J.; Sharda, R. (Eds.) An Examination of the DSS Discipline, Annals of Information Systems, Vol. 14, 1st Edition, XXIII.

  • Burstein, F. Delir Haghighi, P. & A. Zaslavsky (2011) Context-aware Mobile Medical Emergency Management Decision Support System for Safe Transportation in Schuff, D.; Paradice, D.; Burstein, F.; Power, D.J.; Sharda, R. (Eds.) An Examination of the DSS Discipline, Annals of Information Systems, Vol. 14, 1st Edition, XXIII.

  • Burstein, F., Brezillon, P., Zaslavsky, A. (eds), 2010, Supporting Real Time Decision Making: The role of Context in Decision Support on the Move, Springer, NY.

  • Burstein, F., Carlsson, S., 2008, Decision support through knowledge management, in Handbook on Decision Support Systems 1: Basic Themes, eds Frada Burstein and Clyde W. Holsapple, Springer-Verlag, Berlin Germany, pp. 103-120.

  • Burstein, F., Cowie, J., 2008, Mobile decision support for time-critical decision making, in Encyclopedia of Decision Making and Decision Support Technologies, eds Frederic Adam and Patrick Humphreys, Information Science Reference, Hershey PA USA, pp. 638-644

  • Burstein, F., Cowie, J., Zaslavsky, A., San Pedro, J. C., 2008, Support for real-time decision making in mobile financial applications, in Handbook on Decision Support Systems 2: Variations, eds Frada Burstein and Clyde W. Holsapple, Springer-Verlag, Berlin Germany, pp. 81-106.

  • Sujanto, F. Y., Ceglowski, A. S., Burstein, F., Churilov, L., 2008, An integrated framework for comprehensive collaborative emergency management, in Collaborative Decision Making: Perspectives and Challenges, eds Pascale Zarate, Jean Pierre Belaud, Guy Camilleri and Franck Ravat, IOS Press, Amsterdam Netherlands, pp. 127-138

  • Burstein, F. V., San Pedro, J. C., Churilov, L., Wassertheil, J., 2006, Intelligent multiattribute decision support model for medical triage, in Modern Information Processing: From Theory to Applications, eds Bernadette Bouchon-Meunier, Giulianella Coletti and Ronald R. Yager, Elsevier, Amsterdam The Netherlands, pp. 269-280.

  • Burstein, F., Linger, H., 2006, Task-based knowledge management, in Encyclopedia of Knowledge Management, eds David G. Schwartz, Idea Group Reference, Hershey USA, pp. 840-847.

  • Burstein, F., Mckemmish, S. M., Fisher, J. L., Manaszewicz, R., Malhotra, P., 2006, A role for information portals as intelligent decision support systems: Breast Cancer Knowledge Online experience, in Intelligent Decision-making Support Systems: Foundations, Applications and Challenges, eds Jatinder N.D. Gupta, Guisseppi A. Forgionne and Manuel Mora T., Springer-Verlag, London UK, pp. 359-383.

  • Fisher, J. L., Burstein, F., McKemmish, S. M., Manaszewicz, R., 2006, Applying a user-centred design approach to building a personalised health information portal for decision support, in Creativity and Innovation in Decision Making and Decision Support, eds Frederic Adam, Patrick Brezillion, Sven Carlsson and Patrick Humphreys, Ludic Publishing Ltd, London UK, pp. 488-505.

  • Viademonte Da Rosa, S. I., Burstein, F., 2006, From knowledge discovery to computational intelligence: a framework for intelligent decision support systems, in Intelligent Decision-making Support Systems: Foundations, Applications and Challenges, eds Jatinder N.D. Gupta, Guisseppi A. Forgionne and Manuel Mora T., Springer-Verlag, London UK, pp. 57-78.

  • Linger, H., Burstein, F., Hasan, H., 2005, Articulating knowledge work: the contributions of activity theory and task-based knowledge management, in Activity as the Focus of Information Systems Research, eds Greg Whymark and Helen Hasan, Knowledge Creation Press Pty Ltd, Eveleigh NSW Australia, pp. 71-90.

  • Moon, J., Burstein, F., 2005, Intelligent portals for supporting medical information needs, in Web portals: The new gateways to Internet information and services, eds Arthur Tatnall, Idea Group Publishing, Hershey USA, pp. 270-296.

  • Owen, J., Burstein, F. V., 2005, Where knowledge management resides within project management, in Case studies in knowledge management, eds Murray E Jennex, Idea Group Publishing, Hershey USA, pp. 138-153.

  • Zyngier, S. M., Burstein, F., McKay, J., 2005, Governance of strategies to manage organizational knowledge: a mechanism to oversee knowledge needs, in Case studies in knowledge management, eds Murray E Jennex, Idea Group Publishing, Hershey USA, pp. 83-103.

  • Zyngier, S. M., Burstein, F. V., Rodriguez, M., 2003, Knowledge management strategies in Australia: analysis of uptake and understanding, in Australian Studies in Knowledge Management, eds Helen Hasan and Meliha Handzic, University of Wollongong Press, Wollongong NSW Australia, pp. 487-521.

  • Smith, H. G., Burstein, F. V., Sharma, R., Sowunmi, A. I., 2000, Organizational Memory Information Systems A Case-based Approach to Decision Support, in Decision Support Systems for Sustainable Development, Kluwer Academic Publishers, Massachusetts USA, pp. 277-290.

  • Linger, H., Burstein, F. V., 1999, Researching Organisational Memory, in Systems Development Methods for Databases, Enterprise Modeling, and Workflow Management, Kluwer Academic/Plenum Publishers, New York NY USA, pp. 279-298.


Books

  • Burstein, F., Holsapple, C. W. (eds), 2008, Handbook on Decision Support Systems 1: Basic Themes, Springer-Verlag, Berlin Germany

  • Burstein, F., Holsapple, C. W. (eds), 2008, Handbook on Decision Support Systems 2: Variations, Springer-Verlag , Berlin Germany

  • Burstein, F., Johanson, G., Thompson, H. (eds), 2008, Harnessing Knowledge Management to Build Communities: Proceedings of the 11th Annual Australian Conference on Knowledge Management and Intelligent Decision Support ACKMIDS08, Centre for Organisational and Social Informatics (COSI) Monash University, Caulfield Vic Australia

  • Burstein, F., Linger, H. (eds), 2008, Integrating 'Doing' and 'Thinking': Knowledge Management as Reflective Practice, Australian Scholarly Publishing Pty Ltd, Melbourne Vic Australia

  • Burstein, F., Widmeyer, G. R. (eds), 2007, Special Issue: Decision Support in an Uncertain and Complex World, Elsevier, Netherlands.

  • Burstein, F., Linger, H. (eds), 2006, The Local and Global in Knowledge Management: Why Culture Matters, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia.

  • Bali, R. K., Feng, D. D., Burstein, F. V., Dwivedi, A. N. (eds), 2005, IEEE transactions on information technology in biomedicine: special issue on advances in clinical and health-care knowledge management, IEEE, Inc., Piscataway USA.

  • Burstein, F. V., Linger, H. (eds), 2005, Organisational challenges for knowledge management, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia.

  • Burstein, F., Linger, H. (eds), 2004, Managing Knowledge with Technology, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia.

  • Burstein, F., Linger, H. (eds), 2003, Journal of Information and Knowledge Management, World Scientific, Singapore.

  • Burstein, F., Linger, H. (eds), 2003, The Role of Quality in Knowledge Management, Australian Scholarly Publishing, Kew Vic Australia.

  • Burstein, F., Linger, H. (eds), 2002, Knowledge Management and Context, Australian Scholarly Publishing, Kew Vic Australia.

  • Wenn, A., McGrath, M., Burstein, F. (eds), 2002, Enabling Organisations and Society through Information Systems: Proceedings of the Thirteenth Australasian Conference on Information Systems, School of Information Systems, Victoria University, Vic Australia.

  • Burstein, F. (ed), 2001, Australian Journal of Information Systems, Department of Business Systems, University of Wollongong & Faculty of IT Monash University, NSW & VIC.

  • Burstein, F. (ed), 2001, Decision Support Systems, Elsevier Science, Oxford UK.

  • Burstein, F. (ed), 2001, Journal of Decision Support, Hermes Science Publishing, Oxford UK.

  • Burstein, F., Linger, H. (eds), 2001, Knowledge Management for Information Communities, Australian Scholarly Publishing Pty Ltd, Kew Vic Australia.

  • Burstein, F. V. (ed), 1999, Conference Proceedings The International Society for Decision Support Systems, Monash University, Melbourne Vic Australia.

  • Burstein, F. V., Linger, H., Smith, H. G. (eds), 1998, Proceedings of the Australian Workshop on Intelligent Decision Support and Knowledge Management, SIMS Monash University, Melbourne Vic Australia.

  • Burstein, F. V. (ed), 1997, 1995/96 Research Report, Department of Information Systems, Monash University, DIS, Monash University, Melbourne Vic Australia.


Other

  • Burstein, F., Brezillon, P. (eds), 2008, Proceedings of the SIG DSS Pre-ICIS Workshop on Real Time Decision Support RTDMC2008, Centre for Organisational and Social Informatics (COSI) Monash University, Caulfield Vic Australia (CD)

  • Burstein, F., Moon, J. D., Hu, K. K., 2006, Handling misspelling in medical information portals, Proceedings of the Eleventh International Conference: Information Processing and Management of Uncertainty in Knowledge-Based Systems (IPMU 2006), Editions E.D.K., Paris France

  • Burstein, F., McKemmish, S. M., Fisher, J. L., Anderson, J. M., Manaszewicz, R., 2005, Breast Cancer Knowledge Online, Research Artefact/Website: http://www.bckonline.monash.edu.au/, Monash University, Caulfield East Vic Australia.

  • Burstein, F. V., 2000, System Development in Information Systems Research, Chapter 7 of Research Methods for Students and Professionals Information Management and Systems, Centre for Information Studies, Charles Sturt Uni Wagga Wagga NSW.

  • Williamson, K., Burstein, F. V., McKemmish, S. M., 2000, Introduction to Research in Relation to Professional Practice, Chapter 1 of Research Methods for Students and Professionals Information Management and Systems, Centre for Information Studies, Charles Sturt University NSW.

  • Williamson, K., Burstein, F. V., McKemmish, S. M., 2000, The Two Major Traditions of Research, Chapter 2 of Research Methods for Students and Professionals Information Management and Systems, Centre for Information Studies, Charles Sturt Uni Wagga Wagga NSW.

  • Burstein, F. V., 1999, Developing a comprehensive model for knowledge management: cognitive work analysis approach, Presentation of Paper, AIC Conferences Pty Ltd, Sydney NSW Australia.

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