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Faculty of Information Technology
School of Information Mangement & Systems
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SIMS Research - Publications

SIMS Research Reports

SIMS Research Report 2002/2003

SIMS Research Report 2004

Publications

Most SIMS staff are actively engaged in research. The following tables present lists of recent publications which provide an overview of research activity.

+ 2005 Publications

2004 Publications

Book CHAPTERs
Hawking, P., Foster, S. V., & Stein, A. (2004).
 

A B2E solution: Change management perspectives. In M. Singh & D. Waddell (Eds.), E-Business Innovation and Change Management (pp. 120-136). Hershey, PA: IRM Press.

Kuzic, J., Fisher, J. L., & Scollary, A. (2004).
 

Enabling electronic business in the Australian banking and finance industry. In S. R. Gordon (Ed.), Information Technology and e-Business in the Financial Services: A Global Anthology of Case Studies and Analytical Research (pp. 170-214). Marietta, GA: Ivy League Publishing Ltd.

 
Refereed Journal Articles
Al-Saggaf, Y., & Williamson, K. (2004).
  Online communities in Saudi Arabia: Evaluating the impact on culture through online semi-structured interviews. Forum Qualitative Sozialforschung, 5(3), 1-16.
Arnott, D. R. (2004).
  Decision support systems evolution: Framework, case study and research agenda. European Journal of Information Systems, 13(4), 247-259.
Barker, D., & Johanson, G. (2004).
  Budgets, books and billiards: The Eaglehawk Mechanics' Institute, 1869-1912. Journal of Australian Colonial History, 5, 120-147.
Cao, P. P., Burstein, F. V., & San Pedro, J. C. (2004).
  Extending coordination theory to the field of distributed group multiple criteria decision-making. Journal of Decision Systems, 13(3), 287-305.
Denison, T. (2004).
  Community sector organisations: A digital divide in communication and knowledge creation? Australasian Journal of Information Systems, 11(2), 70-79.
Groenewegen, H. W. (2004).
  Four decades of library automation: Recollections and reflections. The Australian Library Journal, 53(1), 39-53.
Hamilton, D. G. (2004).
  The social and academic standing of the information systems discipline: General theory considered as cultural capital. Journal of Information Technology Theory and Application (JITTA), 6(2), 1-12.
Hawking, P., Stein, A., & Foster, S. V. (2004).
 

e-HR and employee self-service: A case study of a Victorian public sector organisation. Journal of Issues in Informing Science and Information Technology, 1, 1017-1026.

Hawking, P., Stein, A., Wyld, D., & Foster, S. V. (2004).
 

e-Procurement: Is the ugly duckling actually a swan down under? Asia Pacific Journal of Marketing and Logistics, 16(1), 3-26.

Iacovino, L. (2004).
  The patient-therapist relationship: Reliable and authentic mental health records in a shared electronic environment. Psychiatry, Psychology and Law, 11(1), 63-72.
Iacovino, L. (2004).
  Trustworthy share electronic health records: Recordkeeping requirements and HealthConnect. Journal of Law and Medicine, 12(1), 40-59.
Johanson, G. (2004).
  In-laws, or just good friends? Two communities of learning and practice. Australian Law Librarian, 12(2), 37-43.
Kingsford Smith, D. A., & Williamson, K. (2004).
  How do online investors seek information, and what does this mean for regulation? Journal of Information, Law & Technology, 1(2), 1-26.
Lynch, K. (2004).
  Collaborative work skills for the beginning IS professional. Journal of Issues in Informing Science and Information Technology, 1, 417-429.
Lynch, K., Goold, A., & Blain, J. (2004).
  Students' pedagogical preferences in the delivery of IT capstone courses. Journal of Issues in Informing Science and Information Technology, 1, 431-442.
Marshall, P., & McKay, J. A. (2004).
  Strategic IT planning, evaluation and benefits management: The basis for effective IT governance. Australasian Journal of Information Systems, 11(2), 14-26.
Owen, J., Burstein, F. V., & Mitchell, S. (2004).
  Knowledge reuse and transfer in a project management environment. Journal of Information Technology Cases and Application (JITCA), 6(4), 21-35.
Paterson, M., & Iacovino, L. (2004).
  Health privacy: The draft Australian national health privacy code and the shared longitudinal electronic health record. Health Information Management Journal, 33(1), 5-11.
Shackleton, P., Fisher, J. L., & Dawson, L. L. (2004).
 

Internal and external factors impacting on e-government maturity: A local government case study. Journal of Information Technology Cases and Application (JITCA), 6(4), 36-50.

 
Refereed Conference Papers
Aarons, J. P. (2004).
  From philosophy to knowledge management and back again. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 393-404). Melbourne, Australia, 29-31 August 2003.
Arnott, D. R., Pervan, G., O'Donnell, P. A., & Dodson, G. (2004).
 

An analysis of decision support systems research: Preliminary results. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 25-38). Prato, Italy, 1-3 July.

Arnott, D. R., Pervan, G., & Dodson, G. (2004).
 

Decision support systems research 1990 to 2003: A descriptive analysis. In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-10). Hobart, Australia, 1-3 December.

Burley, E., & Scheepers, H. (2004).
  Evaluating the vendor client relationship in information system outsourcing. In P. Isaias, P. Kommers & M. McPherson (Eds.), Proceedings of the IADIS International Conference e-Society 2004. (pp. 1-13). Avila Spain, 16-19 July.
Burstein, F. V., San Pedro, J. C., Zaslavsky, A. B., & Hodgkin, J. (2004).
 

Pay by cash, credit or EFTPOS? Supporting the user with mobile accounts manager. In B. Rao, M. Parikh & M. Horwitch (Eds.), Proceedings of the Third Annual International Conference for Mobile Business (m>Business 2004). (pp. 1-13). New York, NY, 12-13 July.

Cao, P. P., San Pedro, J. C., & Burstein, F. V. (2004).
 

Experiences in using a web-based GDSS to coordinate distributed group decision-making processes. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 605-616). Melbourne, Australia, 29-31 August 2003.

Cutts, Q., Carbone, A., & Van Haaster, K. L. (2004).
  Using an electronic voting system to promote active reflection on coursework feedback. In E. McKay (Ed.), Proceedings of the International Conference on Computers in Education 2004. (pp. 1251-1258). Melbourne, Australia, 30 November - 3 December.
Dawson, L. L., & Fisher, J. L. (2004).
  Considerations in systems development of applications for mobile devices. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 661-673). Melbourne, Australia, 29-31 August 2003.
Dawson, L. L., & Fisher, J. L. (2004).
  Using PDAs for performance monitoring of clinical decision-making and supporting work practices for trainee anaesthetists. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 180-190). Prato, Italy, 1-3 July.
Denison, T., & Robinson, M. (2004).
  Breaking ground: Library systems implementation in Vietnam. In T. Denison (Ed.), Proceedings of the 12th Victorian Association for Library Automation Biennial Conference and Exhibition (VALA 2004). (pp. 1-14). Melbourne, Australia, 3-5 February.
Evans, J., & Lindberg, L. (2004).
  Describing and analyzing the recordkeeping capabilities of metadata sets. In Z. Deming (Ed.), Proceedings of the International Conference on Dublin Core and Metadata Application (DC-2004). (pp. 75-80). Shanghai, China, 11-14 October.
Fisher, J. L., Manaszewicz, R., McKemmish, S. M., Burstein, F. V., Malhotra, P., & Moon, J. (2004).
  User-centric portal design for quality health information provision: Breast cancer knowledge online. In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-10). Hobart, Australia, 1-3 December.
Fisher, J. L., Bentley, J., Craig, A., & Turner, R. (2004).
  Web site information design: What small business needs to know. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-12). Turku, Finland, 14-16 June.
Fisher, J. L., & Craig, A. (2004).
  From websites to portals: Success factors for business community portals. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-12). Turku, Finland, 14-16 June.
Fisher, J. L., Bentley, J., Turner, R., & Craig, A. (2004).
  A usability instrument for evaluating websites - Navigation elements. In University of Wollongong Press (Ed.), Proceedings of the Annual Conference for Computer-Human Interaction Special Interest Group (CHISIG) of the Ergonomics Society of Australia (OZCHI 2004). (pp. 1-12). Wollongong, Australia, 21-24 November.
Foster, S. V., Hawking, P., & Stein, A. (2004).
  Change management: The forgotten critical success factor in enterprise wide system implementation. In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-10). Hobart, Australia, 1-3 December.
Gibson, M. C., Arnott, D. R., & Jagielska, I. (2004).
  Evaluating the intangible benefits of business intelligence: Review & research agenda. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 295-305). Prato, Italy, 1-3 July.
Hamilton, D. G. (2004).
  Conversations at the electronic frontier: The information systems business language (ISBL). In D. N. Hart & S. D. Gregor (Eds.), Proceedings of the 2nd Biennial ANU Workshop on Information Systems Foundations. (pp. 1-16). Canberra, Australia, 16-17 July.
Hamilton, D. G. (2004).
  Information systems theory as cultural capital: An argument for the development of "grand" theory. In D. N. Hart & S. D. Gregor (Eds.), Proceedings of the 2nd Biennial ANU Workshop on Information Systems Foundations. (pp. 1-16). Canberra, Australia, 16-17 July.
Hodgkin, J., San Pedro, J. C., & Burstein, F. V. (2004).
  Quality of data model for supporting mobile decision making. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 372-380). Prato, Italy, 1-3 July.
Jagielska, I., & White, S. (2004).
 

Investigation into the application of data mining techniques to classification of call centre data. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 793-802). Prato, Italy, 1-3 July.

Johanson, G., Denison, T., & Otis, N. (2004).
  Building sustainable learning communities in Vietnam. In G. Johanson & L. J. Stillman (Eds.), Proceedings of the CIRN Inaugural Conference and Colloquium 2004: Sustainability and Community Technology. (pp. 1-15). Prato, Italy, 29 September - 1 October.
Kuzic, J., & Dawson, L. L. (2004).
  Does it really matter? First impressions from a company's web site. In Y. H. Tan, D. Vogel, J. Gricar & G. Lenart (Eds.), Proceedings of the 17th Bled eCommerce Conference. (pp. 1-13). Bled, Slovenia, 21-23 June.
Kuzic, J., & Kuzic, S. (2004).
 

Per Aspera Ad Astra. In V. Luzar-Stiffler & V. H. Dobric (Eds.), Proceedings of the 26th International Conference on Information Technology Interfaces (ITI2004). (pp. 1-6). Zagreb, Croatia, 7-10 June.

Kuzic, J., & Kuzic, M. (2004).
  CSF of e-commerce in large corporations. In V. Luzar-Stiffler & V. H. Dobric (Eds.), Proceedings of the 26th International Conference on Information Technology Interfaces (ITI2004). (pp. 1-6). Zagreb, Croatia, 7-10 June.
Kuzic, J., & McKay, J. A. (2004).
  Pitfalls of electronic commerce in large corporations. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-11). Turku, Finland, 14-16 June.
Kuzic, J., & Prananto, A. (2004).
  Web site's findability and company's image. In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-8). Hobart, Australia, 1-3 December.
Lichtenstein, S., Williamson, K., & Sullivan, J. M. (2004).
  The road to Internet banking: Understanding emerging customer issues. In Z. Irani (Ed.), Proceedings of the CISTM 2004: Improving Business Performance through Knowledge Management. (pp. 1-19). Alexandria, Egypt, 8-9 July.
Marshall, P., McKay, J. A., & Prananto, A. (2004).
 

A process model of business value creation from IT investments. In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-11). Hobart, Australia, 1-3 December.

McKay, J. A., & Marshall, P. (2004).
  Using cognitive mapping for problem analysis in information requirements determination. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 267-279). Melbourne, Australia, 29-31 August 2003.
McKay, J. A., & Marshall, P. (2004).
 

Deriving business value from IT: Converting IT expenditures into assets with desired impacts. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-13). Turku, Finland, 14-16 June.

Meredith, R. (2004).
 

Decision support systems as tools for critical reflection: In search of Rawl's reflective equilibrium. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 547-556). Prato, Italy, 1-3 July.

O'Donnell, P. A., & Draper, N. (2004).
 

An experimental evaluation of an alternative to the pivot table for ad hoc access to OLAP data. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 607-617). Prato, Italy, 1-3 July.

Otis, N., & Johanson, G. (2004).
  Community building and information and communications technologies: Current. In W. Roberts, P. Chan, J. Barraket & M. Crozier (Eds.), Proceddings of the Australian Electronic Governance Conference (pp. 1-30). Melbourne, Australia, 14-15 April.
Owen, J., Burstein, F. V., & Hall, W. (2004).
  Knowledge reuse in project management. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 443-454). Melbourne, Australia, 29-31 August 2003.
Prananto, A., McKay, J. A., & Marshall, P. (2004).
  Exploring the perceptions of inhibitors and drivers of e-business progression among SMEs at different stages of e-business maturity. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-12). Turku, Finland, 14-16 June.
Prananto, A., McKay, J. A., & Marshall, P. (2004).
  Lessons learned from analysing e-business progression using a stage model in Australian small medium enterprises (SMEs). In S. Elliot, M.-A. Williams, S. Williams & C. Pollard (Eds.), Proceedings of the 15th Australasian Conference on Information Systems (ACIS2004). (pp. 1-11). Hobart, Australia, 1-3 December.
Remington, S. M., O'Donnell, P. A., & Arnott, D. R. (2004).
 

Enterprise reporting without a data warehouse: A case study. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 673-682). Prato, Italy, 1-3 July.

San Pedro, J. C., Burstein, F. V., Cao, P. P., & Churilov, L. (2004).
 

Mobile decision support for triage in emergency departments. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 714-723). Prato, Italy, 1-3 July.

San Pedro, J. C., Burstein, F. V., & Linger, H. (2004).
 

e-Negotiation support for boundary conflict resolution. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 724-799). Prato, Italy, 1-3 July.

San Pedro, J. C., Burstein, F. V., Churilov, L., Wassertheil, J., & Cao, P. P. (2004).
 

Intelligent multiattribute decision support model for triage. In B. Bouchon-Meunier, G. Colletti & R. R. Yager (Eds.), Proceedings of the Information Processing and Management of Uncertainty in Knowledge-Based Systems (IPMU2004). (pp. 1-8). Perugia, Italy, 4-9 July.

Schauder, D. E., Stillman, L. J., & Johanson, G. (2004).
  Sustaining and transforming a community network: The information continuum model and the case of VICNET. In G. Johanson & L. J. Stillman (Eds.), Proceedings of the CIRN Inaugural Conference and Colloquium 2004: Sustainability and Community Technology. (pp. 1-24). Prato, Italy, 29 September - 1 October.
Scheepers, H., & McKay, J. A. (2004).
  An empirical assessment of the business value derived from implementing mobile technology: A case study of two organisations. In T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems (ECIS2004). (pp. 1-13). Turku, Finland, 14-16 June.
Scheepers, H., & Scheepers, R. (2004).
 

The implementation of mobile technology in organizations: expanding individual use contexts. In R. Agarwal, L. Kirsch & J. I. DeGross (Eds.), Proceedings of the 25th International Conference on Information Systems. (pp. 171-181). Washington, DC, 12-15 December.

Shackleton, P., Fisher, J. L., & Dawson, L. L. (2004).
  e-Government services: One local government's approach. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 581-592). Melbourne, Australia, 29-31 August 2003.
Shackleton, P., Fisher, J. L., & Dawson, L. L. (2004).
  Evolution of local government e-services: The applicability of e-business maturity models. In R. H. Sprague (Ed.), Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS-37). (pp. 1-9). Hawaii, HI, 5-8 January.
Stillman, L. J., & Stoecker, R. (2004).
  Empowerment for the west: Community information, knowledge management & technologies for community service providers in Melbourne's western region: A prospective report. In P. Day, R. Cupidi & J. Dron (Eds.), Proceedings of the Building & Bridging Community Networks: Knowledge, Innovation & Diversity through Communication Conference. (pp. 1-18). Brighton, United Kingdom, 31 March - 2 April.
Tanner, K. (2004).
 

Emotion, gender, and the sustainability of communities. In G. Johanson & L. J. Stillman (Eds.), Proceedings of the CIRN Inaugural Conference and Colloquium 2004: Sustainability and Community Technology. (pp. 1-35). Prato, Italy, 29 September - 1 October.

Turner, R., Fisher, J. L., & Lowry, G. (2004).
  Describing the IS professional with a structural model. In C.-P. Wei (Ed.), Proceedings of the Eighth Pacific Asia Conference on Information Systems (PACIS2004). (pp. 1032-1046). Shanghai, China, 8-11 July.
Zyngier, S. M., & Burstein, F. V. (2004).
  Knowledge management strategies: Leaders and leadership. In H. Linger, J. L. Fisher, W. Wotjkowski, W. G. Wotjkowski, J. Zupancic, K. Vigo & J. Arnold (Eds.), Proceedings of the 12th International Conference on Information Systems and Development (ISD2003). (pp. 405-416). Melbourne, Australia, 29-31 August 2003.
Zyngier, S. M., Burstein, F. V., & McKay, J. A. (2004).
 

Governance of knowledge management strategy implementation: A new lens on an evolving practice. In Z. Irani (Ed.), Proceedings of the CISTM 2004: Improving Business Performance through Knowledge Management. (pp. 1-12). Alexandria, Egypt, 8-9 July.

Zyngier, S. M., Burstein, F. V., & McKay, J. A. (2004).
  Knowledge management governance: A multifaceted approach to organizational decision and innovation support. In R. Meredith, G. Shanks, D. R. Arnott & S. Carlsson (Eds.), Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). (pp. 889-899). Prato, Italy, 1-3 July.
edited conference proceedings
Burstein, F. V., & Linger, H. (Eds.) (2004).
  Managing Knowledge with Technology: Proceedings of the Australian Conference for Knowledge Managemnet & Intelligent Decision Support (ACKMIDS 2003). Melbourne, Australia: Australian Scholarly Publishing
Johanson, G., & Stillman, L. J. (Eds.) (2004).
  Sustainability and Community Technology: What does this mean for Community Informatics: Community Informatics Research Network 2004 Colloquium and Conference Proceedings. Community Informatics Research Network, Inc.
Linger, H., Fisher, J., Wojtkowski, W., Wojtkowski, W. G., Zupancic, J., Vigo, K., & Arnold, J. (Eds.) (2004).
  Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice: Proceedings of the 12th International Conference on Information Systems Development (ISD 2003). Boston: Kluwer Academic / Plenum Publishers
Meredith, R., Shanks, G., Arnott, D., & Carlsson, S. (Eds). (2004).
  Decision Support in an Uncertain and Complex World: Conference Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004). Melbourne, Australia: Monash University / Monash DSS Lab.

+ 2003 Publications

+ 2002 Publications

+ All Publications

 

 

Staff
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Contact : research@sims.monash.edu.au ---- Copyright © 2003 Monash University ---- Last updated: 20 December 2005