Ambient Functions - Abandoned Children to ZoosBy Chris Hurley
Records are timebound2. They evidence an event locked in time. That evidence cannot be updated or adjusted to take account of subsequent happenings. Yet evidence itself is timely. Records provide evidence now of what happened then. Contextual metadata documents circumstances relevant to the making of the record - who, when, how, why. These circumstances are contemporary with the making of the record but they are historical by reference to the user of the evidence3. The metadata is unchanging but our interpretation (understanding) of it is affected by fluctuations in the external environment. Contextual metadata validates a record by linking it to the external environment. When we know the name of the author of a communication we know who created it. I have in my hand a letter from the Duke of Wellington (C-in-C Allied Forces) to Marshal Blucher (C-in-C Prussian Forces) dated 17 June 1815 saying "For God's sake, come." The message itself carries with it part at least of the contextual knowledge I need to comprehend its meaning. That knowledge derives from the data which is integral to the message itself (name, date, and possibly the office of the correspondents) but also from my own knowledge of the roles of the persons concerned and the circumstances in which they found themselves on 18 June 1815. Context comprises both the data carried by the record and the knowledge brought to the record by the user. Contextual knowledge forges the link which is the basis of understanding. Efforts now being made to regularise the process whereby knowledge of context is captured as metadata for electronic recordkeeping should not blind us to a fundamental truth. Because records themselves are timebound, metadata must be verified within a context which is both current and historical. Records cannot remain current unless the metadata is externally validated -
Metadata essential to an understanding of a record (x created the record) must be comprehensible (who is x?). Knowledge of context could conceivably be encoded but understanding cannot. Understanding depends upon contextual knowledge which is also historical and thus must necessarily exist outside the record. Figure One
This can be done by definition or observation. Definition controls the meaning or use of descriptive data (terminological control) whereas observation documents identity through relationships (contextual control). Farmer Jones and Farmer Brown possess horned, cloven-footed, ruminant animals of the genus Bos consisting, at the present time, of "Ferdinand", "Tulip", "Thunderbolt", and "Tinkerbell". They agree to control the words they use when describing these and similar animals in their herds - Figure One. Ferdinand and Tulip (belonging to Jones) and Thunderbolt and Tinkerbell (belonging to Brown) can be described using terms from the authorised list in a way which eliminates some (but not all) uncertainty as to meaning. Using the term bull makes certain statements about age, gender, and progenitive capacity - nothing, it should be noted, which enables us to identify Ferdinand and Thunderbolt as individuals. It is their names not their descriptions which do that. Suppose Thunderbolt and Tinkerbell now produce a bull calf which Brown decides shall also be called Ferdinand. There is no possibility, within the domain established jointly by Jones and Brown, of distinguishing between Jones's Ferdinand and Brown's Ferdinand. While the name Ferdinand satisfactorily identifies an individual bull within the exclusive domain of each, within the joint domain they have established, the same name is used twice for different individuals. It will be seen that each method has problems. What if Jones sells out to Smith? Do we then refer to Smith's bull Ferdinand? If we do, how can we be sure that it is the same bull? If we go on referring to it as Jones's bull Ferdinand it only makes sense as long as people can remember who Jones was and eventually confusion will arise. What if Jones sells out to Brown? Then we have two animals which can accurately be described as Brown's bull Ferdinand. Controls only work within a defined area ("domain"). These two animals may be confused with other Ferdinands with which the country probably teems. The description "Jones's bull Ferdinand" gives identity and meaning by linking the object of description to its context. A numbering system ("Ferdinand 1") gives identity and meaning by establishing a unique identifier which applies to this beast and no other (within the joint domain established by Jones and Brown). The first description puts Ferdinand in context by "surrounding" his name with external knowledge (the fact that he belongs to Jones and who Jones is) necessary to identify Ferdinand as an entity. The second description requires no contextual knowledge - the identity of Ferdinand is established by assigning him a unique identifier which singles him out as an entity. Terminological control establishes Ferdinand's identity as a particular representative of a defined class or category. Contextual control establishes Ferdinand's identity as an individual by nominating the relationship Ferdinand has with other entities. Herein lies the essential difference between terminological and contextual control. The difference can be set out diagrammatically - see Figure Two. Terminological control is hierarchical ("multi-level")5. The definitional characteristics of the containing category are shared by individual examples at the next lowest level. Thus "Ferdinand", a bull, must necessarily be a mammal within the framework of terminological control and cannot conceivably ever be a reptile. Contextual control imposes no such restrictions. "Ferdinand" happens to belong to Jones but might just as easily be the property of Brown or be sold to a new owner in Victoria. There is no necessary or logical connection between the status of an individual at one level and the category it belongs to at another. Figure Two
It is this difference which gives each method its peculiar strengths and weaknesses when dealing with change. Terminological control is not timebound. It establishes relationships which are themselves impervious to external change. If Ferdinand is a bull then he is necessarily a mammal and no power on earth can ever change that. Contextuality is gloriously timebound. If Ferdinand belongs to Jones in New South Wales today he can also belong to Gabriel in Victoria tomorrow. If Jones and Gabriel form a partnership, Ferdinand can even belong to both simultaneously. Contextual relationships are meaningless unless they are fixed in time and circumstance, unless they show when the relationship exists. Terminological relationships exist outside of time. Contextual control is contingent, terminological control is not. Contextual relationships are observed connections. Terminological relationships (though ultimately subject to reality checks of some kind) are essentially logical expressions. It would be possible to define "unicorn" into a terminological control system. Contingency distinguishes terminological from contextual control - is indeed the point of contextual control. Terminological analysis articulates logical relationships between defined categories. Relationships are themselves necessary outcomes of the definitions. Given two defined terms, the relationship between them (and therefore the relationship between any two particular instances belonging to defined categories) can be predicted without further observation -
Terminological relationships can be changed, however, if a definition is altered to take account of hitherto unconsidered possibilities (that one's mother is a fairy, for example) even though the observable circumstances in a particular case are otherwise unchanged -
With contextual control, it is the observable circumstances of the particular case which (being unpredictable) determine the relationship between any two instances. Of any contextual relationship, it is possible to say that it might have been otherwise -
A contextual relationship gives meaning to something through the contingent associations which are observed to exist (in a particular set of circumstances) between that thing and another. The relationship establishes (evidences) the circumstance - gives it its meaning. The significance for recordkeeping is obvious. Contextual control is the method we must use in order to preserve meaning in the midst of change. Archivists are accustomed to establishing context by showing the provenance of records - identifying the "records-creator". This is to say that a contingent relationship is observed to exist between a body of records and an identifiable person, family, or corporation which is said to have created the records. AMBIENCE In a previous article on standardisation9, I proposed (taking up a cherished idea of Peter Scott's) collective action to establish a single contextual framework within which all archival programmes could document records. This would, in effect, document the "domains" by reference to which each archival programme externally validates its documentation. The key to standardisation, as I then saw it, was to agree on a model for external validation of context (from the "top" down) not to make uniform the manner in which we individually described things (from the "bottom" up)10. Ambience is the context of provenance. Wellington is the provenance of his own correspondence. Ambience shows relationships between him and -
A corporation can be placed in context by showing relationships between it and -
Ambience is provenance once removed. The provenance of Wellington's papers could be shown as both Wellington and the Wellesley Family and in some cases such joint provenance is desirable (the joint correspondence of Wellington and his wife, for example). Otherwise, ambience may be used - vicarious provenance, as it were. The traditional provenance statement - "these are Wellington's papers" - should not be confused by haphazardly relating records to associated people and corporations. It may be desirable, however, to say - "these are Wellington's prime ministerial papers" - depending on the recordkeeping process, to establish a provenance link with another entity. An ambient relationship is another way of doing this. To say that "these are the papers of the husband of Kitty Pakenham" is to say something different from (if not more than) "these are papers which contain correspondence with Kitty Pakenham" or "these are papers which mention Kitty Pakenham". Figure Three
All systems which have to deal with change run into the same problem - that description is a product of observation and observation varies as the circumstances of the observer change. A single all-encompassing contextual statement, by reference to which all other "domains" could be validated, establishes a documentable "point of view". A universal context statement (extending a single domain over the entire world) might look like the one I have set out in Figure Three. Apart from any pedantic objections to the attributes I have chosen to give to my conception of "human experience", there are several difficulties with any formulation based solely on recordkeeping needs. It is clear that this example is not of "universal" utility. The terms used ("earth", for example) themselves need a context. The need for a frame of reference goes beyond recordkeeping. Museum curators, for example, having to deal with time scales in which human experience scarcely registers, would find the suggested point of view constricting. Even within the limited time scale it contemplates, it will not fit very well their conception of reality - they might, for example, find it preferable to start from the notion of "mammalian activity". Except by way of comic relief, therefore, I am by no means yet ready to attempt the formulation of contextual data at anything like this level. As I have written elsewhere11, contextual data should be developed independently of the perceived uses to which it will be put. This turns out to be very hard. Even at these highly rarefied heights (perhaps particularly so) it is difficult not to betray an inherent bias derived from the point of view implicit in the task one wants to accomplish. All categorisations involve choices. Wellington played the violin. I am unlikely, however, to designate him as a "musician" - more likely as "soldier" and "statesman". It would be correct to document all his activities but an undiscriminating description would cause as many problems as it solved - by cluttering up each ambient category with both "significant" and "insignificant" data. Moreover, while some categorisations are (or can be made) exclusive many cannot. If I describe Wellington as "commander-in-chief" this distinguishes him, for the nominated period, from all other "soldiers" (at any rate, within one particular ambience) because there is (one hopes) only one of these. If I describe him as "statesman" there is no such distinction because (whatever one's private views) there is a logical possibility of more than one statesman at any time. FUNCTIONS Contextual control is needed to organise observed facts at the ambient level into a meaningful body of knowledge to provide external validation for recordkeeping metadata. I call this knowledge "archival data"12. Functions tell us much that we need to know in order to identify and comprehend recordkeeping activity. Any examination of archival guides and finding aids (see Figure Four) demonstrates how central they are. In this example -
Functions themselves have a history and a character independent of the recordkeeping agent which is being described. As separate entities -
Figure Four
Basically the reason for separating them is the same as for separating out data on records and context - because the two have a utility and life-span which are different from each other. We need to unravel what exactly is meant by function. Distinctions must be made between the different kinds of activity undertaken. The fact that Wellington played the violin is not necessarily something we would choose to document by linking his description to the functional descriptor "musician" whereas we might wish to do so for "soldier" and "statesman". Similar distinctions can be made when dealing with corporations. The Melbourne metropolitan water authority (Board of Works) from 1890 to 1991 had three primary functions -
In pursuit of its functions, the Board carried out many other activities. Needing plans of the geography of houses to which it connected water and sewerage, for example, the Board undertook surveys and drew up detailed plans. It is possible, therefore, to identify "survey" as an activity undertaken by the Board in support of its function "water supply". Similarly, its engineering works can be thought of as ancillary to (supportive of) its primary or mandated functions. This is clearer when it is understood that "survey" is the mandated function of another agency - viz. the Surveyor-General's Department. Similarly, most agencies undertake housekeeping activities (e.g. accounting) which are also the function of some other agency - the Audit Office whose mandated function it is. Functional ideas which distinguish and identify a recordkeeping agent are the ones which are useful for purposes of contextual control. In another place13, I have suggested that these are primary functions - the exclusive domain, responsibility, or mandate of an agency. This implied a one-to-one relationship between each mandate function (or set of functions) and a single agent of recordkeeping - that the recordkeeper could, in effect, be defined (and therefore identified) in terms of its exclusive mandate. Some mandate functions do indeed establish an exclusive domain - parliament, for example, is the only legislator but it is not the only lawmaker (delegated lawmaking powers are exercised by municipalities and other bodies). It will always be possible to keep on refining a function so that it is the exclusive domain of a single agency but in practice it is not convenient (or always desirable). One of the advantages of an ambient function is that it can be used to draw together several agencies within the exercise of a single function. A shared relationship (simultaneous multiple jurisdiction) can be distinguished from an inheritance (previous/ subsequent). Thus, in Figure Five, functions are used to define the nature of an inheritance between other contextual entities ("History - Groups" and "History - Agencies") to produce a chronology or succession of entities which carried out the function. Where one or more other agencies shared responsibility for the function (which often occurs with subordinate agencies) there is no room in the succession and a separate category ("History - Other Agencies") must be established. A function is thus "inherited from, and exercised by" (agency 1234 is the successor of agency 9876 in respect of function xyz) or "exercised jointly and concurrently by" (agency 1234 and agency 9876 share responsibility for function xyz). It should be noted that this analysis is not yet complete because it has no place for a third possibility : the relationship of an agency with a function which is neither inherited nor shared. Figure Five
Business functions, processes and transactions will not serve ambient (contextual) needs. Disposal categories and search patterns can be formulated on the basis of such ideas but they are not meaningful because they lack all connection with the contextual environment which is necessary for discrimination. If the Records Management Office of New South Wales identifies "training" as one of its business functions, this will not distinguish between that and other training activities carried out within the State's public sector. What makes training functionally unique is its connection with "records management" - it can be distinguished from all other programs as "records management training". Similarly, we can describe client services generically but disposal and retrieval require that each set of clients is distinguishable. The evaluation of records (for the purpose of either appraisal or retrieval) will want to separate client records of the water authority from those of the welfare agencies responsible for neglected children. Wellington, when he is sorting through his papers, will decide what is important by evaluating (appraising) their relative value by reference to his own perception of their connection with events of his life. That evaluation involves, in part, the application of his own memory of his life and his own evaluation of its significance. His memory supplies the ambient knowledge or understanding necessary to evaluate and dispose of his papers. The corporate memory is the organisational equivalent. Neither personal nor corporate memory can document its own context without an external frame reference. At a very high level, all ambience (both corporate and personal, public and private) merges into one socio-historical context which is our knowledge of ourselves and our past. It might be argued that ambient knowledge is not necessary for the successful conduct of business because higher level contextual knowledge is "bred in the bones" of recordkeepers. An understanding of fundamental purpose and one's place in the world is just something one knows without being told and without the need to document it. This is true. The Duke would not begin by conducting an internal monologue about his own role and significance. Knowledge (and indeed certainty) as to his position in the world was as much a part of his makeup as it is of the "personality" of most organisations. The point is that any such knowledge (essentially contextual knowledge) may not be in the possession of all who need it for purposes of appraising and using records. Because it is historical knowledge it can be forgotten (both personally and organisationally) unless it is documented as "archival data" accessible to users of the data store which holds the records. In the case of a person dealing with his own records that data store is his own memory, but human knowledge is fallible. Reliance on corporate "memory" in a world of networked data where administrative arrangements are rapidly changing and, in the non-custodial model, responsibility for records may be long lived is even more hazardous. In either case some documented knowledge of context will be necessary for third parties involved in appraising and retrieving records. The business process of a superior agency (which itself stands in an ambient relationship to its subordinate) might be an ambient function for the subordinate agency (Figure Six). Whether relationships between ambient and business functions can be made which parallel the more traditional superior/subordinate relationships between agencies is something we have yet to discover. It would, of course, be possible to write structure out of this model altogether. We could treat an organisation as being so fluid, so wholly devoid of structural form, that identification of recordkeeping agent (as distinct from function) is irrelevant. The question is entirely an empirical one. If such unstructured organisations exist - organisations which are purely functional - so be it. Context is derived from observation. My observation is that business processes are not unstructured - that activity is a mix of structure and function, that the understanding of each is informed and strengthened by an understanding of the other, and that our best descriptions of context come from interweaving the two. Figure Six
Ambient functions are not simply aggregates of business functions. The mandate or mission statement of an organisation serves no ambient purpose unless it can be related in some way to an external domain in which the relative value and meaning of the mission can be found by reference to a wider context. A function is ambient, therefore, when it defines (validates) provenance by reference to the external environment. AMBIENT FUNCTIONS
They already exist in archival documentation but they are embedded in our descriptions - particularly of provenance and other contextual entities. Fashioning ambient entities is not so much a matter of gathering new data as refashioning data we already have. The five closely written pages of text describing the function "agriculture" (Figure Five) is derived from text once spread out over the descriptions of seven agencies and two record groups. Focusing on function has the advantage of compacting and synthesising the description into one continuous piece of prose while allowing the provenance entities through which the function passed to be represented independently (Figure Seven). Once this separation is made, we have in functions another kind of contextual entity whose chief potential use I believe is ambient but which could also be used to show provenance (i.e. function xyz "created" series 1234). Linking provenance to ambience is not a matter of definition. Contextual understanding is based on observation. The understanding is our interpretation of the meaning of the life of a person or corporation. Even though ambient understanding is not "objective" it is nevertheless what we need to evidence recordkeeping activity. It can used as evidence because it is empirical and is subject to reality checks. It is evidence because we have found it out, not because it is tautological. We understand Wellington to be a soldier and a statesman, not a musician. We might recognise him in a description which said he was a diplomat or an administrator, because these are the activities by which we can relate him to our understanding of what he did (what he meant) in the world in which he operated. We do not understand him to have been a violin player - though this was undoubtedly one of his activities. I have at home a book on Jefferson as Scientist. Such a title is arresting precisely because it affronts the commonplace perception of the man as a statesman and political philosopher. Similarly, I perceive the Melbourne water authority in terms of the ambient functions which I observe it to have exercised. This observation is "real" because I can reasonably argue that the authority should be understood in those terms from observation of its mandate and behaviour - things which are apparent to all. There is room for argument about the terminology, but the conclusions are empirically based and, however flawed by the subjectivity of observation, are distinguishable from pure whim. Figure Seven
We will probably agree that Wellington is properly described as soldier and statesman and we may legitimately argue about whether he can be described as "musician" but by no stretch can we, upon the basis of our observation of the known facts, describe him as a "ballet-dancer". There is a distinction to be made between three allowable categorisations (soldier, statesman, musician) and the one which is not possible on any interpretation (ballet-dancer). This leaves room for argument about emphasis and perspective. Melbourne's water authority began life as the "Board of Works". This reflected an early perception that its primary functions did indeed include engineering activities - at a time when water supply was limited by the lack of dams and mains to store and deliver the product. After a hundred years, with the mains laid and a system of dams in place, the "works" side of its activity was less significant. Then it changed its name from Board of Works to Melbourne Water. The distinction between ambient functions and business functions roughly equates to the distinction between ambience and provenance - bearing in mind that an entity which is ambient in one relationship can stand as provenance in another. Like other aspects of context, therefore, it appears that function can be usefully analysed into at least two "levels". This is not to preclude analysis into more than two levels so long as it is understood that a new "level" need not be established each and every time a superior/ subordinate relationship is identified. It is possible, therefore, to imagine a superior/subordinate relationship within a "level" - e.g broader/narrower function within a controlled analysis of ambient functions - or a relationship across "levels" - e.g. business process belonging to an ambient function. So far as I am aware, there is no archival writing which satisfactorily discriminates between superior/subordinate (broader/narrower) relationships within - as distinct from between - "levels". This results from the fact that ideas about functions are still ill-developed. The model outlined in this article was derived from a perception of the inadequacies of leaving ambient function as a component of the description of corporations. Agency descriptions cry out to have the functions taken out and described separately. That done, the superior/subordinate relationships are still expressed through the agencies not the functions. Thus the associated thesaurus (Figure Eight) shows a predominance of "RT" and "UF" links and very few "NT" or "BT" ones. Because ambient functions are being used to associate agencies together (including agencies which themselves have a superior/subordinate relationship), there is a problem with analysing the functions "hierarchically". This problem remains to be resolved. The model described here has not been fully developed. The implied relationships between functions associated with superior/subordinate agencies has not been followed through. A well articulated methodology of functional analysis at the ambient level has not yet emerged. Ambient functions being contextual, those identified within one domain (e.g. the Victorian government) are not useful within another (e.g. the New South Wales government). In the same way, documentation of the Victorian Department of Agriculture could not be used to describe the New South Wales Department of Agriculture. To define the boundaries of functions independently of observation - as abstract, pure concepts (functional ideas which, because they are not localised, would be equally useful in Victoria and New South Wales) and then relate them to any agencies which are found to have carried out each function - would deprive them of their value as tools of contextual control. The content Figure Eight
and boundaries of an ambient function must be based on an examination of what actually happened, of how a particular jurisdiction viewed and assigned the function, not on an abstract conception of that activity. In relation to each other, New South Wales and Victoria can only have a shared meaning in the context of an ambience that encompasses (is external to) both - e.g. "Governments of Australia". This process, the process of determining and documenting ambient functions as tools to be used in contextual control, may be distinguished from the process of controlling the language which is used to describe the functions. Such a language may itself be controlled using the techniques of terminological control to develop a thesaurus and a defined language for retrieval. The use of a thesaurus to control the names of ambient functions can give the appearance that the process is, after all, one of terminological control. This is not right. The making of the thesaurus is an adjunct to the observation and identification of the ambient functions as contextual entities. Relationships between them are established when documenting them contextually. This must occur before any attempt is made to apply the techniques of terminological control. The relationships reflected in the thesaurus are those which have already been established by means of contextual analysis. CONCLUSIONS Archivists are only at the threshold of an understanding of functional analysis. I have tried to demonstrate how functional analysis of provenance fits in with other ideas about context and with functional ideas more closely allied to record-making (business functions, processes, and transactions). Others have stressed the importance of business functions for appraisal and retrieval and I have no quarrel with their analysis. I do not see ambient functions as an alternative to business functions but as complementary, but the need to link into a wider perspective, as I have sought to demonstrate, is also needed and this has also been recognised by, among others, Terry Cook16. The outstanding unresolved question to my mind is what kind of "hierarchical" relationships bind functions at different "levels". Is the relationship between an ambient and business function and thence with processes and transactions a hierarchical or a contextual one? Is functional analysis based on definition or observation? I believe functions are contextual, that they can be used to show both provenance and ambience, and that the rules for establishing relationships between them and with recordkeeping need to acknowledge the empirical basis of our understanding. It is for this reason (I believe) they are valuable for appraisal and retrieval - because this is how they enable that process of discrimination to occur which is fundamental to each. The task ahead is to explore and demonstrate that proposition. ENDNOTES 1. The Concise Oxford Dictionary
6th ed.
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