ACADEMIC GRIEVANCE RESOLUTION
This policy will provide students with a pathway to satisfactory resolution of an academic grievance in a safe environment, with appropriate confidential reporting mechanisms.
If a student has a concern or issue about aspects of your assessment or other academic matters, you are encouraged to follow the grievance resolution procedure outlined below:
You are advised and strongly encouraged to resolve the issue with the staff member(s) concerned.
If satisfactory resolution does not occur, or you feel it is inappropriate to discuss the matter with the lecturer or tutor, you are advised to consult the Course Co-ordinator (if this is not the lecturer) on a confidential basis.
If the matter remains unresolved, you are further advised to make a written request for resolution to the Head of School.
The Head of School in consultation with the relevant Course Co-ordinator, will investigate and resolve the issue through negotiation or mediation in accordance with Monash University Student Academic and Administrative policy. You are encouraged to consult the Student Union, Student Rights Officer. The Student Rights Officer at your request may act on your behalf.
Negotiation / mediation or dismissal of the complaint must be concluded within fourteen (14) days from the date of the initial complaint.
Should the matter remain unresolved, please refer to the following website: http://www.monash.edu.au/pubs/2003handbooks/srg/srg0139.htm
A student has a right to seek redress if they believe they have been treated unfairly. It is the purpose of this Policy to ensure that student grievances of an academic nature are resolved as quickly and as equitably as possible and that they follow standard procedures set down by Monash University .
This policy applies to the resolution of individual student academic grievances for students undertaking SIMS units.
- Exclusion for Unsatisfactory Progress
This policy is subject to review in conjunction with any review of Monash University Student Academic and Administrative Grievance Policy.
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SIMS is part of the Faculty of Information Technology - Last updated: 01 March 2004